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Global In-flight Catering Services Market to Grow as Customer Satisfaction becomes Top-Most Priority for Airlines

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Published on : Nov 11, 2019

The global in-flight catering services market is growing alongside advancements in the aviation industry. The increasing volume of air passengers has compelled airlines to improve their connectivity across regions. The aviation industry has left no stone unturned in impressing its guests. Airlines compete amongst themselves along their ability to offer the best possible services to customers. Furthermore, the aviation industry has emerged as one of the most sophisticated sectors wherein providers focus on customizing delightful experiences for consumers. Henceforth, the global in-flight catering services market is poised to attract increased demand in the years to follow. 

The most important element of in-flight services is the food offered to guests. Several airlines have earned the prestige of being ‘carriers par excellence’ solely through their unique food services offered onboard. Furthermore, customers can be best satisfied by offering a good number of food options to them. Therefore, airlines are making earnest efforts to improve their in-flight food services. The global in-flight catering services market is expected to offer lucrative opportunities for growth to airlines. 

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Singapore Airlines has emerged as one of the best airlines in the world. The company keeps customer satisfaction at heart of its strategy, and this has helped the airlines in making valued connection with the guests. Flying Food Group, LLC is an important provider of catering services for multiple airlines. 

This review by ResearchMoz intends to decode the key trends operating in the global in-flight catering services market. The review is based on a report added by ResearchMoz on the corresponding market. 

Increasing Demands of Passengers

As airline charges surge, consumers expect airlines to go an extra mile in satisfying and offering them with the best services. Food being the most important choice for consumers is necessarily offered by several airlines. However, mere provision of food is not enough to woo its consumers. The airlines are required to offer multiple options for beverages, sweets, and meals. This factor has led to increased demand within the global in-flight catering services market. Furthermore, airlines need to be wary of the cultural differences of passengers from various countries while deciding the menu. 

It is projected that the global in-flight catering services market would grow at a starry CAGR in the years to follow. The boom in the airline industry has lately become a strong driver of demand within the global market. Furthermore, market vendors are capitalising on the lucrative opportunities that have originated out of increased investments in the aviation industry. 

North America to Lead Market Growth

When Virgin Airlines was launched, there was scepticism about the success of Virgin Group in the airline industry. However, the airline transcended as an important global carrier, and has a prominent presence in North America. The growth of the North America in-flight catering services market hinges on to the success of its domestic airlines. Furthermore, the increasing passenger traffic across the U.S. has also given a thrust to the growth of the regional in-flight catering services market in recent times. The Asia Pacific market for in-flight catering services is also growing at a boisterous pace. Improved air connectivity across the region is behind this stellar growth.