Published on : May 11, 2020
The global chatbots market is expected to witness robust growth in the near future, as demand for chatbots remains prominent in customer service. The customer service has always remained a difficult area for natural human communication. Even great classics in literature like ‘death of a salesman’ arose from the natural conflict of selling a message as opposed to keeping a real human connection alive.
AI promises to shape the dream of marketers with in-built systems which are rising in demand as digital communication drives home the need of direct, and straightforward communication. Recent surveys show that most millennial prefer doing their shopping through websites, and communicating through online help during crisis. The direct option to avail help on their mobiles, and increased use of chatbots in selling a wide range of products from fashion, to financial products like loans are expected to drive major growth for the global chatbots market in near future.
RMoz has added a report titled “Global chatbots Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2019 - 2030.” The report offers the growth scenarios present globally as well as revenues of the overall market. The Global chatbots market report thoroughly discusses robust growth prospects and prominent strategies implicated by several key players operating in the global market, which are likely to benefit the market growth and grab leading position in terms of revenue in the market. The report is available on the website ResearchMoz.us as well.
Machine Learning to Open New Opportunities for Growth
Artificial Intelligence and Machine Learning have opened up various new opportunities for growth. Machine learning and AI is increasingly used in major sectors like Telecom to aid customer executives to do their job better. For example, there are various tools available today, which can pull up customers background, their credit history, their digital profile, and direct customer executives to take appropriate actions during emergencies. These tools result in increased productivity, and growth of the end-sectors like Telecom as it reduces human interaction for solving routine, and basic queries like checking account balance, or troubleshooting for simple technical glitches.
On the other hand, it also creates new ways of advertising. Currently, there are over 500,000 active chatbots on Facebook, which advise users how to dress, or style using the latest fashion accessory. New websites recommend the best look for a person depending on their choices, and their appropriate physique. The chatbots market will likely grow at over 35.2% CAGR during 2019-2025 period, thanks to growing demand for these solutions.
Request a Sample PDF copy with detailed Insights: https://www.researchmoz.us/enquiry.php?type=S&repid=2619306
Innovation by Major Tech Firms Continues to Lead Way
Most major tech firms around the world are investing in artificial intelligence to predict future trends, and gain new insights on consumers. The most notable among these are IBM, Google, Facebook, Amazon, and Microsoft.
All these companies have developed their own AI systems, either on their own or in collaboration with new firms. These new systems are expected to bring about a sea of change in various sectors including Telecom, Manufacturing, Healthcare, among others. Recently, in the UK, a machine learning competition resulted in new findings of over 5000 new correlations between deadly diseases, and factors like health, lifestyle habits, and sexual orientation among others.