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Global Retail Bank Loyalty Programs Market Size, Status and Forecast 2023

Published By :

QYResearch

Published Date : Aug 2018

Category :

Software

No. of Pages : 117 Pages

Loyalty programs have emerged as one of the key marketing tools in the global retail banking industry. Retail banks offer a number of loyalty programs in developed economies, however many of these are commoditized. This has compelled banks to introduce innovative programs in order to remain both competitive and profitable. There is also an increased pressure on costs due to new regulatory trends in last five years. Loyalty programs are being viewed as an important revenue-driving tool and have been proven to reduce customer acquisition costs. Retail banking in emerging economies is still in its developmental stages, as illustrated by its relatively low loyalty program penetration rates. Traditionally, banks and other card issuers have offered reward programs based on a customer income level and demographic profile. Banks are now segmenting customers based on their lifestyle choices and purchasing behavior. The use of analytical tools to better understand consumer spending patterns and offer personalized reward programs has increased in terms of adoption rates. The approach allows card issuers to launch customized rather than blanket programs to all customers. This approach also helps to target and isolate the most profitable customers and phase out the programs that do not offer significant value to a bank's overall business. Moreover, analytics are enabling banks to provide location-based, real-time discounts in collaboration with merchants. The successful implementation of analytic-based reward programs has become a key differentiating factor for banks.

This report studies the Retail Bank Loyalty Programs market status and outlook of global and major regions, from angles of players, regions, product and end Application/industries; this report analyzes the top players in global and major regions, and splits the Retail Bank Loyalty Programs market by product and Application/end industries.

The major players in global market include
Maritz
FIS Corporate
IBM
Aimia
TIBCO Software
Hitachi-solutions
Oracle Corporation
Comarch
Loyalty Lab
Exchange Solutions
Bpmonline
Customer Portfolios

Geographically, this report split global into several key Regions, with, revenue (million USD), market share and growth rate of Retail Bank Loyalty Programs for these regions, from 2013 to 2023 (forecast)
North America
Europe
China
Asia (Exclduing China)
South America
Others

On the basis on the end users/Application, this report covers
Personal user
Business user



Table of Contents

1 Industry Overview1
1.1 Retail Bank Loyalty Programs Market Overview1
1.1.1 Retail Bank Loyalty Programs Product Scope1
1.1.2 Market Status and Outlook2
1.2 Global Retail Bank Loyalty Programs Market Size and Analysis by Regions (2013-2018)2
1.2.1 North America Retail Bank Loyalty Programs Market Status and Outlook4
1.2.2 EU Retail Bank Loyalty Programs Market Status and Outlook5
1.2.3 Asia (Exclduing China) Retail Bank Loyalty Programs Market Status and Outlook6
1.2.4 China Retail Bank Loyalty Programs Market Status and Outlook7
1.2.5 South America Retail Bank Loyalty Programs Market Status and Outlook8
1.3 Categories of Retail Bank Loyalty Programs by Product8
1.4 Retail Bank Loyalty Programs Market by End Users/Application9
1.4.1 Personal user10
1.4.2 Business user11
2 Global Retail Bank Loyalty Programs Competition Analysis by Players12
2.1 Global Retail Bank Loyalty Programs Market Size (Million USD) by Players (2017-2018)12
2.2 Competitive Status14
3 Company (Top Players) Profiles and Key Data15
3.1 Top Players of Retail Bank Loyalty Programs15
3.1.1 Maritz15
3.1.1.1 Company Profile15
3.1.1.2 Main Business/Business Overview15
3.1.1.3 Services and Solutions Overview16
3.1.1.4 Maritz Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)17
3.1.2 FIS Corporate18
3.1.2.1 Company Profile18
3.1.2.2 Main Business/Business Overview18
3.1.2.3 Services and Solutions Overview19
3.1.2.4 FIS Corporate Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)20
3.1.3 IBM21
3.1.3.1 Company Profile21
3.1.3.2 Main Business/Business Overview21
3.1.3.3 Services and Solutions Overview22
3.1.3.4 IBM Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)22
3.1.4 Aimia23
3.1.4.1 Company Profile23
3.1.4.2 Main Business/Business Overview24
3.1.4.3 Services and Solutions Overview24
3.1.4.4 Aimia Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)25
3.1.5 TIBCO Software25
3.1.5.1 Company Profile25
3.1.5.2 Main Business/Business Overview26
3.1.5.3 Services and Solutions Overview27
3.1.5.4 TIBCO Software Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)28
3.1.6 Hitachi-solutions29
3.1.6.1 Company Profile29
3.1.6.2 Main Business/Business Overview29
3.1.6.3 Services and Solutions Overview30
3.1.6.4 Hitachi-solutions Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)31
3.1.7 Oracle Corporation32
3.1.7.1 Company Profile32
3.1.7.2 Main Business/Business Overview32
3.1.7.3 Services and Solutions Overview33
3.1.7.4 Oracle Corporation Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)33
3.1.8 Comarch34
3.1.8.1 Company Profile34
3.1.8.2 Main Business/Business Overview35
3.1.8.3 Services and Solutions Overview35
3.1.8.4 Comarch Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)36
3.1.9 Loyalty Lab37
3.1.9.1 Company Profile37
3.1.9.2 Main Business/Business Overview37
3.1.9.3 Services and Solutions Overview38
3.1.9.4 Loyalty Lab Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)38
3.1.10 Exchange Solutions39
3.1.10.1 Company Profile39
3.1.10.2 Main Business/Business Overview40
3.1.10.3 Services and Solutions Overview40
3.1.10.4 Exchange Solutions Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)41
3.1.11 Bpmonline42
3.1.11.1 Company Profile42
3.1.11.2 Main Business/Business Overview42
3.1.11.3 Services and Solutions Overview43
3.1.11.4 Bpmonline Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)43
3.1.12 Customer Portfolios44
3.1.12.1 Company Profile44
3.1.12.2 Main Business/Business Overview45
3.1.12.3 Services and Solutions Overview45
3.1.12.4 Customer Portfolios Retail Bank Loyalty Programs Revenue (Million USD) (2017-2018)45
3.2 Bank47
3.2.1 Absa Bank47
3.2.2 African Bank Limited48
3.2.3 Bidvest Bank Limited48
3.2.4 Capitec Bank49
3.2.5 First National Bank49
3.2.6 FirstRand Bank50
3.2.7 Investec Bank Limited50
3.2.8 Habib Bank AG Zurich51
3.2.9 PNC Financial Services Group Inc51
3.2.10 Starling Bank52
3.2.11 Bankia53
3.2.12 State Bank of India53
3.2.13 HDFC Bank54
3.2.14 ICBC China54
3.2.15 JCB Japan55
4 Global Retail Bank Loyalty Programs Market Size by Product and Application (2013-2018)56
4.1 Global Retail Bank Loyalty Programs Market Size by Application (2013-2018)56
4.2 Potential Active Sectors57
4.3 Top Consumer / End Users of Retail Bank Loyalty Programs58
5 North America Retail Bank Loyalty Programs Development Status and Outlook59
5.1 North America Retail Bank Loyalty Programs Market Size (2013-2018)59
5.2 North America Retail Bank Loyalty Programs Market Size and Market Share by Players (2017-2018)59
5.3 North America Retail Bank Loyalty Programs Market Size by Application (2013-2018)61
6 EU Retail Bank Loyalty Programs Development Status and Outlook63
6.1 EU Retail Bank Loyalty Programs Market Size (2013-2018)63
6.2 EU Retail Bank Loyalty Programs Market Size and Market Share by Players (2017-2018)63
6.3 EU Retail Bank Loyalty Programs Market Size by Application (2013-2018)65
7 Asia (Exclduing China) Retail Bank Loyalty Programs Development Status and Outlook67
7.1 Asia (Exclduing China) Retail Bank Loyalty Programs Market Size (2013-2018)67
7.2 Asia (Exclduing China) Retail Bank Loyalty Programs Market Size and Market Share by Players (2017-2018)68
7.3 Asia (Exclduing China) Retail Bank Loyalty Programs Market Size by Application (2013-2018)69
8 China Retail Bank Loyalty Programs Development Status and Outlook71
8.1 China Retail Bank Loyalty Programs Market Size and Forecast (2013-2018)71
8.2 China Retail Bank Loyalty Programs Market Size and Market Share by Players (2017-2018)71
8.3 China Retail Bank Loyalty Programs Market Size by Application (2013-2018)72
9 South America Retail Bank Loyalty Programs Development Status and Outlook75
9.1 South America Retail Bank Loyalty Programs Market Size and Forecast (2013-2018)75
9.2 South America Retail Bank Loyalty Programs Market Size and Market Share by Players (2017-2018)75
9.3 South America Retail Bank Loyalty Programs Market Size by Application (2013-2018)77
10 Market Forecast by Regions, Product and Application (2018-2023)79
10.1 Global Retail Bank Loyalty Programs Market Size (Million USD) by Regions (2018-2023)79
10.1.1 North America Retail Bank Loyalty Programs Revenue and Growth Rate (2018-2023)81
10.1.2 EU Retail Bank Loyalty Programs Revenue and Growth Rate (2018-2023)82
10.1.3 China Retail Bank Loyalty Programs Revenue and Growth Rate (2018-2023)83
10.1.4 Asia (Exclduing China) Retail Bank Loyalty Programs Revenue and Growth Rate (2018-2023)84
10.1.5 South America Retail Bank Loyalty Programs Revenue and Growth Rate (2018-2023)85
10.2 Global Retail Bank Loyalty Programs Market Size by Application (2018-2023)85
11 Retail Bank Loyalty Programs Market Dynamics87
11.1 Retail Bank Loyalty Programs Market Executive Summary87
11.2 Retail Bank Loyalty Programs Challenge and Risk88
11.3 New Study Shows Consumers Incentive Preferences88
11.4 Customer Loyalty in Retail Banking90
11.5 Type of Programme by Bank91
12 Market Effect Factors Analysis92
12.1 Technology Progress/Risk92
12.2 Consumer Needs Trend/Customer Preference93
12.3 Top 10 Retail Banking Trends for 201896
13 Research Finding /Conclusion98
14 Methodology and Data Source99
14.1 Methodology/Research Approach99
14.1.1 Research Programs/Design99
14.1.2 Market Size Estimation100
14.1.3 Market Breakdown and Data Triangulation101
14.2 Data Source102
14.2.1 Secondary Sources102
14.2.2 Primary Sources103
14.3 Author List104
14.4 Disclaimer105


List of Table

List of Tables and Figures

Figure Global Retail Bank Loyalty Programs Market Size (Million USD) Status and Outlook (2013-2023)2
Table Global Market Retail Bank Loyalty Programs Revenue (Million USD) Comparison by Regions 2013-20232
Figure Global Retail Bank Loyalty Programs Market Share by Regions (2013-2018)3
Figure North America Retail Bank Loyalty Programs Market Size (Million USD) and Growth Rate (2013-2018)4
Figure EU Retail Bank Loyalty Programs Market Size (Million USD) and Growth Rate (2013-2018)5
Figure Asia (Exclduing China) Retail Bank Loyalty Programs Market Size (Million USD) and Growth Rate (2013-2018)6
Figure China Retail Bank Loyalty Programs Market Size (Million USD) and Growth Rate (2013-2018)7
Figure South America Retail Bank Loyalty Programs Market Size (Million USD) and Growth Rate (2013-2018)8
Table Global Retail Bank Loyalty Programs Market Size (Million USD) Comparison by Application (2013-2023)9
Figure Global Retail Bank Loyalty Programs Market Share by Application in 201710
Figure Retail Bank Loyalty Programs Market Size (Million USD) and Growth Rate in Personal user (2013-2018)10
Figure Retail Bank Loyalty Programs Market Size (Million USD) and Growth Rate in Business user (2013-2018)11
Table Global Retail Bank Loyalty Programs Revenue (Million USD) by Players (2017-2018)12
Table Global Retail Bank Loyalty Programs Revenue Market Share by Players (2017-2018)12
Figure Global Retail Bank Loyalty Programs Market Size Share by Players in 201713
Figure Global Top 3 Players Retail Bank Loyalty Programs Market Share in 201714
Figure Global Top 5 Players Retail Bank Loyalty Programs Market Share in 201714
Table Maritz Basic Information List15
Table Retail Bank Loyalty Programs Business Revenue of Maritz (2017-2018)17
Figure Maritz Retail Bank Loyalty Programs Business Revenue Market Share (2017)17
Table FIS Corporate Basic Information List18
Figure Services and Solutions Overview19
Table Retail Bank Loyalty Programs Business Revenue of FIS Corporate (2017-2018)20
Figure FIS Corporate Retail Bank Loyalty Programs Business Revenue Market Share (2017)20
Table IBM Basic Information List21
Table Retail Bank Loyalty Programs Business Revenue of IBM (2017-2018)22
Figure IBM Retail Bank Loyalty Programs Business Revenue Market Share (2017)23
Table Aimia Basic Information List23
Figure Services and Solutions Overview24
Table Retail Bank Loyalty Programs Business Revenue of Aimia (2017-2018)25
Figure Aimia Retail Bank Loyalty Programs Business Revenue Market Share (2017)25
Table TIBCO Software Basic Information List25
Figure Services and Solutions Overview27
Table Retail Bank Loyalty Programs Business Revenue of TIBCO Software (2017-2018)28
Figure TIBCO Software Retail Bank Loyalty Programs Business Revenue Market Share (2017)28
Table Hitachi-solutions Basic Information List29
Figure Services and Solutions Overview30
Table Retail Bank Loyalty Programs Business Revenue of Hitachi-solutions (2017-2018)31
Figure Hitachi-solutions Retail Bank Loyalty Programs Business Revenue Market Share (2017)31
Table Oracle Corporation Basic Information List32
Figure Services and Solutions Overview33
Table Retail Bank Loyalty Programs Business Revenue of Oracle Corporation (2017-2018)33
Figure Oracle Corporation Retail Bank Loyalty Programs Business Revenue Market Share (2017)34
Table Comarch Basic Information List34
Figure Services and Solutions Overview35
Table Retail Bank Loyalty Programs Business Revenue of Comarch (2017-2018)36
Figure Comarch Retail Bank Loyalty Programs Business Revenue Market Share (2017)36
Table Loyalty Lab Basic Information List37
Figure Services and Solutions Overview38
Table Retail Bank Loyalty Programs Business Revenue of Loyalty Lab (2017-2018)38
Figure Loyalty Lab Retail Bank Loyalty Programs Business Revenue Market Share (2017)39
Table Exchange Solutions Basic Information List39
Figure Services and Solutions Overview40
Table Retail Bank Loyalty Programs Business Revenue of Exchange Solutions (2017-2018)41
Figure Exchange Solutions Retail Bank Loyalty Programs Business Revenue Market Share (2017)41
Table Bpmonline Basic Information List42
Figure Services and Solutions Overview43
Table Retail Bank Loyalty Programs Business Revenue of Bpmonline (2017-2018)43
Figure Bpmonline Retail Bank Loyalty Programs Business Revenue Market Share (2017)44
Table Customer Portfolios Basic Information List44
Figure Services and Solutions Overview45
Table Retail Bank Loyalty Programs Business Revenue of Customer Portfolios (2017-2018)45
Figure Customer Portfolios Retail Bank Loyalty Programs Business Revenue Market Share (2017)46
Table Absa Bank Basic Information List47
Table African Bank Limited Basic Information List48
Table Bidvest Bank Limited Basic Information List48
Table Capitec Bank Basic Information List49
Table First National Bank Basic Information List49
Table FirstRand Bank Basic Information List50
Table Investec Bank Limited Basic Information List50
Table Habib Bank AG Zurich Basic Information List51
Table PNC Financial Services Group Inc Basic Information List51
Table Starling Bank Basic Information List52
Table Bankia Basic Information List53
Table State Bank of India Basic Information List53
Table HDFC Bank Basic Information List54
Table ICBC China Basic Information List54
Table JCB Japan Basic Information List55
Table Global Retail Bank Loyalty Programs Market Size by Application (2013-2018)56
Figure Global Retail Bank Loyalty Programs Revenue Market Share by Application (2013-2018)56
Figure Global Retail Bank Loyalty Programs Market Size Share by Application in 201757
Table Top Consumer / End Users of Retail Bank Loyalty Programs58
Figure North America Retail Bank Loyalty Programs Market Size and Growth Rate (2013-2018)59
Table North America Retail Bank Loyalty Programs Market Size by Players (2017-2018)59
Figure North America Retail Bank Loyalty Programs Market Size Share by Players in 201760
Table North America Retail Bank Loyalty Programs Market Size by Application (2013-2018)61
Figure North America Retail Bank Loyalty Programs Revenue Market Share by Application (2013-2018)61
Figure North America Retail Bank Loyalty Programs Market Size Share by Application in 201762
Figure EU Retail Bank Loyalty Programs Market Size and Growth Rate by Regions (2013-2018)63
Table EU Retail Bank Loyalty Programs Market Size by Players (2017-2018)63
Figure EU Retail Bank Loyalty Programs Market Size Share by Players in 201764
Table EU Retail Bank Loyalty Programs Market Size by Application (2013-2018)65
Figure EU Retail Bank Loyalty Programs Revenue Market Share by Application (2013-2018)65
Figure EU Retail Bank Loyalty Programs Market Size Share by Application in 201766
Figure Asia (Exclduing China) Retail Bank Loyalty Programs Market Size and Growth Rate by Regions (2013-2018)67
Table Asia (Exclduing China) Retail Bank Loyalty Programs Market Size by Players (2017-2018)68
Figure Asia (Exclduing China) Retail Bank Loyalty Programs Market Size Share by Players in 201769
Table Asia (Exclduing China) Retail Bank Loyalty Programs Market Size by Application (2013-2018)69
Figure Asia (Exclduing China) Retail Bank Loyalty Programs Revenue Market Share by Application (2013-2018)70
Figure Asia (Exclduing China) Retail Bank Loyalty Programs Market Size Share by Application in 201770
Figure China Retail Bank Loyalty Programs Market Size and Growth Rate by Regions (2013-2018)71
Table China Retail Bank Loyalty Programs Market Size by Players (2017-2018)71
Figure China Retail Bank Loyalty Programs Market Size Share by Players in 201772
Table China Retail Bank Loyalty Programs Market Size by Application (2013-2018)72
Figure China Retail Bank Loyalty Programs Revenue Market Share by Application (2013-2018)73
Figure China Retail Bank Loyalty Programs Market Size Share by Application in 201774
Figure South America Retail Bank Loyalty Programs Market Size and Growth Rate by Regions (2013-2018)75
Table South America Retail Bank Loyalty Programs Market Size by Players (2017-2018)75
Figure South America Retail Bank Loyalty Programs Market Size Share by Players in 201776
Table South America Retail Bank Loyalty Programs Market Size by Application (2013-2018)77
Figure South America Retail Bank Loyalty Programs Revenue Market Share by Application (2013-2018)77
Figure South America Retail Bank Loyalty Programs Market Size Share by Application in 201778
Figure Global Retail Bank Loyalty Programs Market Size and Growth Rate (Value) (2018-2023)79
Table Global Retail Bank Loyalty Programs Market Size by Regions (2018-2023)79
Figure Global Retail Bank Loyalty Programs Market Size Share by Regions (2018-2023)80
Figure Global Retail Bank Loyalty Programs Market Size Share by Regions in 202380
Figure North America Retail Bank Loyalty Programs Revenue (Million USD) and Growth Rate (2018-2023)81
Figure EU Retail Bank Loyalty Programs Revenue (Million USD) and Growth Rate (2018-2023)82
Figure China Retail Bank Loyalty Programs Revenue (Million USD) and Growth Rate (2018-2023)83
Figure Asia (Exclduing China) Retail Bank Loyalty Programs Revenue (Million USD) and Growth Rate (2018-2023)84
Figure South America Retail Bank Loyalty Programs Revenue (Million USD) and Growth Rate (2018-2023)85
Table Global Retail Bank Loyalty Programs Market Size by Application (2018-2023)85
Figure Global Retail Bank Loyalty Programs Market Size by Application (2018-2023)86
Figure Global Retail Bank Loyalty Programs Market Size by Application in 202386
Table Type of Programme by Bank91
Table Top 10 Retail Banking Trends for 201897
Table Research Programs/Design for This Report99
Figure Bottom-up and Top-down Approaches for This Report101
Figure Data Triangulation102
Table Key Data Information from Secondary Sources103
Table Key Data Information from Primary Sources104

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