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Global Mobile CRM Market Size, Status and Forecast 2019-2025

Published By :

QYResearch

Published Date : Jan 2019

Category :

Software

No. of Pages : 92 Pages

A mobile customer relationship management is an application that enables to keep track of customer relationship management activities via mobile devices such as smartphones and tablets. The idea behind mobile CRM is to gather all data regarding clients on mobile using CRM apps within the organization to give an integrated and complete view of each customer. It offers better customer service as it satisfies and anticipates customer due to complete and up-to-date customer database on mobile. The benefit of mobile CRM is it helps in increasing work capacity as its strategy optimizes all the process related to customer relationship management. Mobile CRM aids in improving overall sales performance and growth in productivity due to social and mobile enabled CRM.
North America and Europe are expected to dominate the mobile CRM market in the forecast period due to increase in usage of mobile services or platform for employees and clients in business. Asia-Pacific and Middle East & Africa are expected to be the emerging regions to contribute for maximum growth during the forecast period.
In 2018, the global Mobile CRM market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Mobile CRM status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Mobile CRM development in United States, Europe and China.

The key players covered in this study
Salesforce.com
Zoho
IBM
Microsoft
Oracle
SAP SE
Sybase
Kony Solutions
Resco.net
Software AG
Repsly, Inc

Market segment by Type, the product can be split into
On-premise
Cloud

Market segment by Application, split into
BFSI
Government
Retail
Healthcare
Manufacturing
Other

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Mobile CRM status, future forecast, growth opportunity, key market and key players.
To present the Mobile CRM development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Mobile CRM are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Mobile CRM Market Size Growth Rate by Type (2014-2025)
1.4.2 On-premise
1.4.3 Cloud
1.5 Market by Application
1.5.1 Global Mobile CRM Market Share by Application (2014-2025)
1.5.2 BFSI
1.5.3 Government
1.5.4 Retail
1.5.5 Healthcare
1.5.6 Manufacturing
1.5.7 Other
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Mobile CRM Market Size
2.2 Mobile CRM Growth Trends by Regions
2.2.1 Mobile CRM Market Size by Regions (2014-2025)
2.2.2 Mobile CRM Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 Mobile CRM Market Size by Manufacturers
3.1.1 Global Mobile CRM Revenue by Manufacturers (2014-2018)
3.1.2 Global Mobile CRM Revenue Market Share by Manufacturers (2014-2018)
3.1.3 Global Mobile CRM Market Concentration Ratio (CR5 and HHI)
3.2 Mobile CRM Key Players Head office and Area Served
3.3 Key Players Mobile CRM Product/Solution/Service
3.4 Date of Enter into Mobile CRM Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Mobile CRM Market Size by Type (2014-2019)
4.2 Global Mobile CRM Market Size by Application (2014-2019)

5 United States
5.1 United States Mobile CRM Market Size (2014-2019)
5.2 Mobile CRM Key Players in United States
5.3 United States Mobile CRM Market Size by Type
5.4 United States Mobile CRM Market Size by Application

6 Europe
6.1 Europe Mobile CRM Market Size (2014-2019)
6.2 Mobile CRM Key Players in Europe
6.3 Europe Mobile CRM Market Size by Type
6.4 Europe Mobile CRM Market Size by Application

7 China
7.1 China Mobile CRM Market Size (2014-2019)
7.2 Mobile CRM Key Players in China
7.3 China Mobile CRM Market Size by Type
7.4 China Mobile CRM Market Size by Application

8 Japan
8.1 Japan Mobile CRM Market Size (2014-2019)
8.2 Mobile CRM Key Players in Japan
8.3 Japan Mobile CRM Market Size by Type
8.4 Japan Mobile CRM Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Mobile CRM Market Size (2014-2019)
9.2 Mobile CRM Key Players in Southeast Asia
9.3 Southeast Asia Mobile CRM Market Size by Type
9.4 Southeast Asia Mobile CRM Market Size by Application

10 India
10.1 India Mobile CRM Market Size (2014-2019)
10.2 Mobile CRM Key Players in India
10.3 India Mobile CRM Market Size by Type
10.4 India Mobile CRM Market Size by Application

11 Central & South America
11.1 Central & South America Mobile CRM Market Size (2014-2019)
11.2 Mobile CRM Key Players in Central & South America
11.3 Central & South America Mobile CRM Market Size by Type
11.4 Central & South America Mobile CRM Market Size by Application

12 International Players Profiles
12.1 Salesforce.com
12.1.1 Salesforce.com Company Details
12.1.2 Company Description and Business Overview
12.1.3 Mobile CRM Introduction
12.1.4 Salesforce.com Revenue in Mobile CRM Business (2014-2019)
12.1.5 Salesforce.com Recent Development
12.2 Zoho
12.2.1 Zoho Company Details
12.2.2 Company Description and Business Overview
12.2.3 Mobile CRM Introduction
12.2.4 Zoho Revenue in Mobile CRM Business (2014-2019)
12.2.5 Zoho Recent Development
12.3 IBM
12.3.1 IBM Company Details
12.3.2 Company Description and Business Overview
12.3.3 Mobile CRM Introduction
12.3.4 IBM Revenue in Mobile CRM Business (2014-2019)
12.3.5 IBM Recent Development
12.4 Microsoft
12.4.1 Microsoft Company Details
12.4.2 Company Description and Business Overview
12.4.3 Mobile CRM Introduction
12.4.4 Microsoft Revenue in Mobile CRM Business (2014-2019)
12.4.5 Microsoft Recent Development
12.5 Oracle
12.5.1 Oracle Company Details
12.5.2 Company Description and Business Overview
12.5.3 Mobile CRM Introduction
12.5.4 Oracle Revenue in Mobile CRM Business (2014-2019)
12.5.5 Oracle Recent Development
12.6 SAP SE
12.6.1 SAP SE Company Details
12.6.2 Company Description and Business Overview
12.6.3 Mobile CRM Introduction
12.6.4 SAP SE Revenue in Mobile CRM Business (2014-2019)
12.6.5 SAP SE Recent Development
12.7 Sybase
12.7.1 Sybase Company Details
12.7.2 Company Description and Business Overview
12.7.3 Mobile CRM Introduction
12.7.4 Sybase Revenue in Mobile CRM Business (2014-2019)
12.7.5 Sybase Recent Development
12.8 Kony Solutions
12.8.1 Kony Solutions Company Details
12.8.2 Company Description and Business Overview
12.8.3 Mobile CRM Introduction
12.8.4 Kony Solutions Revenue in Mobile CRM Business (2014-2019)
12.8.5 Kony Solutions Recent Development
12.9 Resco.net
12.9.1 Resco.net Company Details
12.9.2 Company Description and Business Overview
12.9.3 Mobile CRM Introduction
12.9.4 Resco.net Revenue in Mobile CRM Business (2014-2019)
12.9.5 Resco.net Recent Development
12.10 Software AG
12.10.1 Software AG Company Details
12.10.2 Company Description and Business Overview
12.10.3 Mobile CRM Introduction
12.10.4 Software AG Revenue in Mobile CRM Business (2014-2019)
12.10.5 Software AG Recent Development
12.11 Repsly, Inc

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details

List of Table

List of Tables and Figures

Table Mobile CRM Key Market Segments
Table Key Players Mobile CRM Covered
Table Global Mobile CRM Market Size Growth Rate by Type 2014-2025 (Million US$)
Figure Global Mobile CRM Market Size Market Share by Type 2014-2025
Figure On-premise Figures
Table Key Players of On-premise
Figure Cloud Figures
Table Key Players of Cloud
Table Global Mobile CRM Market Size Growth by Application 2014-2025 (Million US$)
Figure BFSI Case Studies
Figure Government Case Studies
Figure Retail Case Studies
Figure Healthcare Case Studies
Figure Manufacturing Case Studies
Figure Other Case Studies
Figure Mobile CRM Report Years Considered
Table Global Mobile CRM Market Size 2014-2025 (Million US$)
Figure Global Mobile CRM Market Size and Growth Rate 2014-2025 (Million US$)
Table Global Mobile CRM Market Size by Regions 2014-2025 (Million US$)
Table Global Mobile CRM Market Size by Regions 2014-2019 (Million US$)
Table Global Mobile CRM Market Share by Regions 2014-2019
Figure Global Mobile CRM Market Share by Regions 2014-2019
Figure Global Mobile CRM Market Share by Regions 2019
Table Market Top Trends
Table Global Mobile CRM Revenue by Manufacturers (2014-2019) (Million US$)
Table Global Mobile CRM Market Share by Manufacturers (2014-2019)
Figure Global Mobile CRM Market Share by Manufacturers in 2018
Table Global Mobile CRM Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Mobile CRM Product/Solution/Service
Table Date of Enter into Mobile CRM Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Mobile CRM Market Size by Type (2014-2019) (Million US$)
Table Global Mobile CRM Market Size Share by Type (2014-2019)
Figure Global Mobile CRM Market Size Market Share by Type (2014-2019)
Table Global Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table Global Mobile CRM Market Size Share by Application (2014-2019)
Figure Global Mobile CRM Market Size Market Share by Application (2014-2019)
Figure Global Mobile CRM Revenue Market Share by Application in 2018
Figure United States Mobile CRM Market Size 2014-2019 (Million US$)
Table United States Key Players Mobile CRM Revenue (2018-2019) (Million US$)
Table United States Key Players Mobile CRM Market Share (2018-2019)
Table United States Mobile CRM Market Size by Type (2014-2019) (Million US$)
Table United States Mobile CRM Market Share by Type (2014-2019)
Table United States Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table United States Mobile CRM Market Share by Application (2014-2019)
Figure Europe Mobile CRM Market Size 2014-2019 (Million US$)
Table Europe Key Players Mobile CRM Revenue (2018-2019) (Million US$)
Table Europe Key Players Mobile CRM Market Share (2018-2019)
Table Europe Mobile CRM Market Size by Type (2014-2019) (Million US$)
Table Europe Mobile CRM Market Share by Type (2014-2019)
Table Europe Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table Europe Mobile CRM Market Share by Application (2014-2019)
Figure China Mobile CRM Market Size 2014-2019 (Million US$)
Table China Key Players Mobile CRM Revenue (2018-2019) (Million US$)
Table China Key Players Mobile CRM Market Share (2018-2019)
Table China Mobile CRM Market Size by Type (2014-20189) (Million US$)
Table China Mobile CRM Market Share by Type (2014-2019)
Table China Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table China Mobile CRM Market Share by Application (2014-2019)
Figure Japan Mobile CRM Market Size 2014-2019 (Million US$)
Table Japan Key Players Mobile CRM Revenue (2018-2019) (Million US$)
Table Japan Key Players Mobile CRM Market Share (2018-2019)
Table Japan Mobile CRM Market Size by Type (2014-2019) (Million US$)
Table Japan Mobile CRM Market Share by Type (2014-2019)
Table Japan Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table Japan Mobile CRM Market Share by Application (2014-2019)
Figure Southeast Asia Mobile CRM Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players Mobile CRM Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players Mobile CRM Market Share (2018-2019)
Table Southeast Asia Mobile CRM Market Size by Type (2014-2019) (Million US$)
Table Southeast Asia Mobile CRM Market Share by Type (2014-2019)
Table Southeast Asia Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table Southeast Asia Mobile CRM Market Share by Application (2014-2019)
Figure India Mobile CRM Market Size 2014-2019 (Million US$)
Table India Key Players Mobile CRM Revenue (2018-2019) (Million US$)
Table India Key Players Mobile CRM Market Share (2018-2019)
Table India Mobile CRM Market Size by Type (2014-2019) (Million US$)
Table India Mobile CRM Market Share by Type (2014-2019)
Table India Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table India Mobile CRM Market Share by Application (2014-2019)
Figure Central & South America Mobile CRM Market Size 2014-2019 (Million US$)
Table Central & South America Key Players Mobile CRM Revenue (2018-2019) (Million US$)
Table Central & South America Key Players Mobile CRM Market Share (2018-2019)
Table Central & South America Mobile CRM Market Size by Type (2014-2019) (Million US$)
Table Central & South America Mobile CRM Market Share by Type (2014-2019)
Table Central & South America Mobile CRM Market Size by Application (2014-2019) (Million US$)
Table Central & South America Mobile CRM Market Share by Application (2014-2019)
Table Salesforce.com Company Details
Table Salesforce.com Revenue in Mobile CRM Business (2014-2019) (Million US$)
Figure Salesforce.com Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Salesforce.com Recent Development
Table Zoho Company Details
Table Zoho Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure Zoho Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Zoho Recent Development
Table IBM Company Details
Table IBM Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure IBM Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table IBM Recent Development
Table Microsoft Company Details
Table Microsoft Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure Microsoft Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Microsoft Recent Development
Table Oracle Company Details
Table Oracle Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure Oracle Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Oracle Recent Development
Table SAP SE Company Details
Table SAP SE Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure SAP SE Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table SAP SE Recent Development
Table Sybase Company Details
Table Sybase Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure Sybase Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Sybase Recent Development
Table Kony Solutions Company Details
Table Kony Solutions Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure Kony Solutions Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Kony Solutions Recent Development
Table Resco.net Company Details
Table Resco.net Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure Resco.net Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Resco.net Recent Development
Table Software AG Company Details
Table Software AG Revenue in Mobile CRM Business (2014-2019)(Million US$)
Figure Software AG Revenue Growth Rate in Mobile CRM Business (2014-2019)
Table Software AG Recent Development
Table Repsly, Inc Company Details
Table Global Mobile CRM Market Size by Regions (Million US$) 2019-2025
Figure Global Mobile CRM Market Size Share by Regions (2019-2025)
Figure Global Mobile CRM Market Size Share by Regions in 2025
Figure United States Mobile CRM Market Size Forecast (2019-2025)(Million USD)
Figure Europe Mobile CRM Market Size Forecast (2019-2025)(Million USD)
Figure China Mobile CRM Market Size Forecast (2019-2025)(Million USD)
Figure Japan Mobile CRM Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia Mobile CRM Market Size Forecast (2019-2025)(Million USD)
Figure India Mobile CRM Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America Mobile CRM Market Size Forecast (2019-2025)(Million USD)
Table Global Mobile CRM Market Size by Product (2019-2025) (Million US$)
Figure Global Mobile CRM Market Size by Product (2019-2025)
Figure Global Mobile CRM Market Size by Product in 2025
Table Global Mobile CRM Market Size by Application (2019-2025) (Million US$)
Figure Global Mobile CRM Market Size by Application (2019-2025)
Figure Global Mobile CRM Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

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