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Global Field Service Management Software Market 2016-2020

Published By :

Technavio

Published Date : Dec 2016

Category :

Software

No. of Pages : 56 Pages

About Field Service Management Software
FSM software enables the scheduling, allocating, and dispatching technicians for field work, and remotely locating, tracking, and managing the staff and processes. The high management visibility in field operations allows enterprises to quickly recognize and address revenue-generating opportunities. It also helps in prioritizing the allotted work, matching technician skills, and reducing the time for solving the problems. FSM solutions can be deployed on-premises, hosted through a web browser as Software-as-a-Service (SaaS), and a hybrid of the two. It offers enterprises with several benefits including cost savings, enhanced productivity, and customer satisfaction.

Technavios analysts forecast the global field service management software market to grow at a CAGR of 11.30% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global field service management software market for 2016-2020. To calculate the market size, the report considers revenue generated from the sales of packaged FSM software, including maintenance and subscriptions/ services.

The market is divided into the following segments based on geography:
APAC
Europe
MEA
North America
South America

Technavio's report, Global Field Service Management Software Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
Astea International
ClickSoftware
IFS
Oracle
SAP
ServiceMax

Other prominent vendors
Comarch
CORESYSTEMS
FieldAware
Infor
Key2Act
Microsoft
MSI Data
Praxedo
Retriever Communications
ServicePower
ServiceTrade
Trimble Navigation.
Market driver
Increased demand for SaaS-based FSM solutions
For a full, detailed list, view our report

Market challenge
Threat from open-source FSM software
For a full, detailed list, view our report

Market trend
Introduction of mobile field service app
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2020 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.




Table of Contents
PART 01: Executive summary
Highlights
PART 02: Scope of the report
Market overview
Major vendor offerings
PART 03: Market research methodology
Research methodology
Economic indicators
PART 04: Introduction
Key market highlights
Process of FSM
Benefits of FSM software
PART 05: Key market insights
Enhanced customer experience in FSM with M2M
Wearable technology in FSM
PART 06: Market landscape
Global FSM software market
PART 07: Market segmentation by deployment models
Deployment models
Global FSM software market by deployment models
PART 08: Geographical segmentation
Global FSM software market by geography
Global FSM software market by geography (revenue)
PART 09: Buying criteria
PART 10: Market drivers
Increased demand for SaaS-based FSM solutions
Increased need to control and reduce service cost
Increased need to drive workforce productivity
PART 11: Impact of drivers
PART 12: Market challenges
Threat from open-source FSM software
High product and upgradation costs
Lack of skilled professionals
PART 13: Impact of drivers and challenges
PART 14: Market trends
Introduction of mobile field service apps
Use of predictive analytics in FSM software
Emergence of IoT in FSM
PART 15: Five forces model
PART 16: Vendor landscape
Competitive scenario
Vendor highlights
Vendor matrix
Competitive rating
Description of major vendors
Other prominent vendors
PART 17: Appendix
List of abbreviations
PART 18: Explore Technavio
List of Exhibits
Exhibit 01: Major countries considered
Exhibit 02: Product offerings
Exhibit 03: Process of FSM
Exhibit 04: Global FSM software market 2015-2020 ($ billions)
Exhibit 05: Deployment models for FSM
Exhibit 06: Global FSM software market by deployment models 2015 (% share)
Exhibit 07: Difference between on-premises and SaaS-based FSM software
Exhibit 08: Global FSM software market by geography 2015-2020 (% share)
Exhibit 09: Global FSM software market by geography 2015-2020 ($ billions)
Exhibit 10: Buying criteria for FSM
Exhibit 11: Impact of drivers
Exhibit 12: Open-source FSM software
Exhibit 13: Impact of drivers and challenges
Exhibit 14: Workflow of FSM software using IoT
Exhibit 15: Five forces model
Exhibit 16: Pricing models
Exhibit 17: Vendor key news
Exhibit 18: Major mergers and acquisitions in global FSM software market
Exhibit 19: Vendor matrix
Exhibit 20: Competitive rating
Exhibit 21: Other prominent vendors

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