866-997-4948(US-Canada Toll Free)

Global Customer Relationship Management Market Size, Status and Forecast 2018-2025

Published By :

QYResearch

Published Date : Aug 2018

Category :

Software

No. of Pages : 92 Pages

This report focuses on the global Customer Relationship Management status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer Relationship Management development in United States, Europe and China.

In 2017, the global Customer Relationship Management market size was million US$ and it is expected to reach million US$ by the end of 2025, with a CAGR of during 2018-2025.

The key players covered in this study
Salesforce.com
Microsoft
SAP SE
Oracle
Adobe Systems
SugarCRM
Zoho
Netsuite
Insightly
Bpmonline

Market segment by Type, the product can be split into
On-premise
Cloud

Market segment by Application, split into
BFSI
Retail
Healthcare
IT & Telecom
Discrete Manufacturing
Government & Education
Others

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Customer Relationship Management status, future forecast, growth opportunity, key market and key players.
To present the Customer Relationship Management development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Customer Relationship Management are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Customer Relationship Management Market Size Growth Rate by Type (2013-2025)
1.4.2 On-premise
1.4.3 Cloud
1.5 Market by Application
1.5.1 Global Customer Relationship Management Market Share by Application (2013-2025)
1.5.2 BFSI
1.5.3 Retail
1.5.4 Healthcare
1.5.5 IT & Telecom
1.5.6 Discrete Manufacturing
1.5.7 Government & Education
1.5.8 Others
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Customer Relationship Management Market Size
2.2 Customer Relationship Management Growth Trends by Regions
2.2.1 Customer Relationship Management Market Size by Regions (2013-2025)
2.2.2 Customer Relationship Management Market Share by Regions (2013-2018)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 Customer Relationship Management Market Size by Manufacturers
3.1.1 Global Customer Relationship Management Revenue by Manufacturers (2013-2018)
3.1.2 Global Customer Relationship Management Revenue Market Share by Manufacturers (2013-2018)
3.1.3 Global Customer Relationship Management Market Concentration Ratio (CR5 and HHI)
3.2 Customer Relationship Management Key Players Head office and Area Served
3.3 Key Players Customer Relationship Management Product/Solution/Service
3.4 Date of Enter into Customer Relationship Management Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Customer Relationship Management Market Size by Type (2013-2018)
4.2 Global Customer Relationship Management Market Size by Application (2013-2018)

5 United States
5.1 United States Customer Relationship Management Market Size (2013-2018)
5.2 Customer Relationship Management Key Players in United States
5.3 United States Customer Relationship Management Market Size by Type
5.4 United States Customer Relationship Management Market Size by Application

6 Europe
6.1 Europe Customer Relationship Management Market Size (2013-2018)
6.2 Customer Relationship Management Key Players in Europe
6.3 Europe Customer Relationship Management Market Size by Type
6.4 Europe Customer Relationship Management Market Size by Application

7 China
7.1 China Customer Relationship Management Market Size (2013-2018)
7.2 Customer Relationship Management Key Players in China
7.3 China Customer Relationship Management Market Size by Type
7.4 China Customer Relationship Management Market Size by Application

8 Japan
8.1 Japan Customer Relationship Management Market Size (2013-2018)
8.2 Customer Relationship Management Key Players in Japan
8.3 Japan Customer Relationship Management Market Size by Type
8.4 Japan Customer Relationship Management Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Customer Relationship Management Market Size (2013-2018)
9.2 Customer Relationship Management Key Players in Southeast Asia
9.3 Southeast Asia Customer Relationship Management Market Size by Type
9.4 Southeast Asia Customer Relationship Management Market Size by Application

10 India
10.1 India Customer Relationship Management Market Size (2013-2018)
10.2 Customer Relationship Management Key Players in India
10.3 India Customer Relationship Management Market Size by Type
10.4 India Customer Relationship Management Market Size by Application

11 Central & South America
11.1 Central & South America Customer Relationship Management Market Size (2013-2018)
11.2 Customer Relationship Management Key Players in Central & South America
11.3 Central & South America Customer Relationship Management Market Size by Type
11.4 Central & South America Customer Relationship Management Market Size by Application

12 International Players Profiles
12.1 Salesforce.com
12.1.1 Salesforce.com Company Details
12.1.2 Company Description and Business Overview
12.1.3 Customer Relationship Management Introduction
12.1.4 Salesforce.com Revenue in Customer Relationship Management Business (2013-2018)
12.1.5 Salesforce.com Recent Development
12.2 Microsoft
12.2.1 Microsoft Company Details
12.2.2 Company Description and Business Overview
12.2.3 Customer Relationship Management Introduction
12.2.4 Microsoft Revenue in Customer Relationship Management Business (2013-2018)
12.2.5 Microsoft Recent Development
12.3 SAP SE
12.3.1 SAP SE Company Details
12.3.2 Company Description and Business Overview
12.3.3 Customer Relationship Management Introduction
12.3.4 SAP SE Revenue in Customer Relationship Management Business (2013-2018)
12.3.5 SAP SE Recent Development
12.4 Oracle
12.4.1 Oracle Company Details
12.4.2 Company Description and Business Overview
12.4.3 Customer Relationship Management Introduction
12.4.4 Oracle Revenue in Customer Relationship Management Business (2013-2018)
12.4.5 Oracle Recent Development
12.5 Adobe Systems
12.5.1 Adobe Systems Company Details
12.5.2 Company Description and Business Overview
12.5.3 Customer Relationship Management Introduction
12.5.4 Adobe Systems Revenue in Customer Relationship Management Business (2013-2018)
12.5.5 Adobe Systems Recent Development
12.6 SugarCRM
12.6.1 SugarCRM Company Details
12.6.2 Company Description and Business Overview
12.6.3 Customer Relationship Management Introduction
12.6.4 SugarCRM Revenue in Customer Relationship Management Business (2013-2018)
12.6.5 SugarCRM Recent Development
12.7 Zoho
12.7.1 Zoho Company Details
12.7.2 Company Description and Business Overview
12.7.3 Customer Relationship Management Introduction
12.7.4 Zoho Revenue in Customer Relationship Management Business (2013-2018)
12.7.5 Zoho Recent Development
12.8 Netsuite
12.8.1 Netsuite Company Details
12.8.2 Company Description and Business Overview
12.8.3 Customer Relationship Management Introduction
12.8.4 Netsuite Revenue in Customer Relationship Management Business (2013-2018)
12.8.5 Netsuite Recent Development
12.9 Insightly
12.9.1 Insightly Company Details
12.9.2 Company Description and Business Overview
12.9.3 Customer Relationship Management Introduction
12.9.4 Insightly Revenue in Customer Relationship Management Business (2013-2018)
12.9.5 Insightly Recent Development
12.10 Bpmonline
12.10.1 Bpmonline Company Details
12.10.2 Company Description and Business Overview
12.10.3 Customer Relationship Management Introduction
12.10.4 Bpmonline Revenue in Customer Relationship Management Business (2013-2018)
12.10.5 Bpmonline Recent Development

13 Market Forecast 2018-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2018-2025)
13.10 Market Size Forecast by Application (2018-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details

List of Table

List of Tables and Figures

Table Customer Relationship Management Key Market Segments
Table Key Players Customer Relationship Management Covered
Table Global Customer Relationship Management Market Size Growth Rate by Type 2013-2025 (Million US$)
Figure Global Customer Relationship Management Market Size Market Share by Type 2013-2025
Figure On-premise Figures
Table Key Players of On-premise
Figure Cloud Figures
Table Key Players of Cloud
Table Global Customer Relationship Management Market Size Growth by Application 2013-2025 (Million US$)
Figure BFSI Case Studies
Figure Retail Case Studies
Figure Healthcare Case Studies
Figure IT & Telecom Case Studies
Figure Discrete Manufacturing Case Studies
Figure Government & Education Case Studies
Figure Others Case Studies
Figure Customer Relationship Management Report Years Considered
Table Global Customer Relationship Management Market Size 2013-2025 (Million US$)
Figure Global Customer Relationship Management Market Size and Growth Rate 2013-2025 (Million US$)
Table Global Customer Relationship Management Market Size by Regions 2013-2025 (Million US$)
Table Global Customer Relationship Management Market Size by Regions 2013-2018 (Million US$)
Table Global Customer Relationship Management Market Share by Regions 2013-2018
Figure Global Customer Relationship Management Market Share by Regions 2013-2018
Figure Global Customer Relationship Management Market Share by Regions 2018
Table Market Top Trends
Table Global Customer Relationship Management Revenue by Manufacturers (2013-2018) (Million US$)
Table Global Customer Relationship Management Market Share by Manufacturers (2013-2018)
Figure Global Customer Relationship Management Market Share by Manufacturers in 2018
Table Global Customer Relationship Management Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Customer Relationship Management Product/Solution/Service
Table Date of Enter into Customer Relationship Management Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table Global Customer Relationship Management Market Size Share by Type (2013-2018)
Figure Global Customer Relationship Management Market Size Market Share by Type (2013-2018)
Table Global Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table Global Customer Relationship Management Market Size Share by Application (2013-2018)
Figure Global Customer Relationship Management Market Size Market Share by Application (2013-2018)
Figure Global Customer Relationship Management Revenue Market Share by Application in 2017
Figure United States Customer Relationship Management Market Size 2013-2018 (Million US$)
Table United States Key Players Customer Relationship Management Revenue (2017-2018) (Million US$)
Table United States Key Players Customer Relationship Management Market Share (2017-2018)
Table United States Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table United States Customer Relationship Management Market Share by Type (2013-2018)
Table United States Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table United States Customer Relationship Management Market Share by Application (2013-2018)
Figure Europe Customer Relationship Management Market Size 2013-2018 (Million US$)
Table Europe Key Players Customer Relationship Management Revenue (2017-2018) (Million US$)
Table Europe Key Players Customer Relationship Management Market Share (2017-2018)
Table Europe Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table Europe Customer Relationship Management Market Share by Type (2013-2018)
Table Europe Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table Europe Customer Relationship Management Market Share by Application (2013-2018)
Figure China Customer Relationship Management Market Size 2013-2018 (Million US$)
Table China Key Players Customer Relationship Management Revenue (2017-2018) (Million US$)
Table China Key Players Customer Relationship Management Market Share (2017-2018)
Table China Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table China Customer Relationship Management Market Share by Type (2013-2018)
Table China Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table China Customer Relationship Management Market Share by Application (2013-2018)
Figure Japan Customer Relationship Management Market Size 2013-2018 (Million US$)
Table Japan Key Players Customer Relationship Management Revenue (2017-2018) (Million US$)
Table Japan Key Players Customer Relationship Management Market Share (2017-2018)
Table Japan Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table Japan Customer Relationship Management Market Share by Type (2013-2018)
Table Japan Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table Japan Customer Relationship Management Market Share by Application (2013-2018)
Figure Southeast Asia Customer Relationship Management Market Size 2013-2018 (Million US$)
Table Southeast Asia Key Players Customer Relationship Management Revenue (2017-2018) (Million US$)
Table Southeast Asia Key Players Customer Relationship Management Market Share (2017-2018)
Table Southeast Asia Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table Southeast Asia Customer Relationship Management Market Share by Type (2013-2018)
Table Southeast Asia Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table Southeast Asia Customer Relationship Management Market Share by Application (2013-2018)
Figure India Customer Relationship Management Market Size 2013-2018 (Million US$)
Table India Key Players Customer Relationship Management Revenue (2017-2018) (Million US$)
Table India Key Players Customer Relationship Management Market Share (2017-2018)
Table India Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table India Customer Relationship Management Market Share by Type (2013-2018)
Table India Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table India Customer Relationship Management Market Share by Application (2013-2018)
Figure Central & South America Customer Relationship Management Market Size 2013-2018 (Million US$)
Table Central & South America Key Players Customer Relationship Management Revenue (2017-2018) (Million US$)
Table Central & South America Key Players Customer Relationship Management Market Share (2017-2018)
Table Central & South America Customer Relationship Management Market Size by Type (2013-2018) (Million US$)
Table Central & South America Customer Relationship Management Market Share by Type (2013-2018)
Table Central & South America Customer Relationship Management Market Size by Application (2013-2018) (Million US$)
Table Central & South America Customer Relationship Management Market Share by Application (2013-2018)
Table Salesforce.com Company Details
Table Salesforce.com Revenue in Customer Relationship Management Business (2013-2018) (Million US$)
Figure Salesforce.com Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Salesforce.com Recent Development
Table Microsoft Company Details
Table Microsoft Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure Microsoft Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Microsoft Recent Development
Table SAP SE Company Details
Table SAP SE Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure SAP SE Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table SAP SE Recent Development
Table Oracle Company Details
Table Oracle Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure Oracle Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Oracle Recent Development
Table Adobe Systems Company Details
Table Adobe Systems Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure Adobe Systems Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Adobe Systems Recent Development
Table SugarCRM Company Details
Table SugarCRM Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure SugarCRM Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table SugarCRM Recent Development
Table Zoho Company Details
Table Zoho Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure Zoho Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Zoho Recent Development
Table Netsuite Company Details
Table Netsuite Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure Netsuite Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Netsuite Recent Development
Table Insightly Company Details
Table Insightly Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure Insightly Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Insightly Recent Development
Table Bpmonline Company Details
Table Bpmonline Revenue in Customer Relationship Management Business (2013-2018)(Million US$)
Figure Bpmonline Revenue Growth Rate in Customer Relationship Management Business (2013-2018)
Table Bpmonline Recent Development
Table Global Customer Relationship Management Market Size by Regions (Million US$) 2018-2025
Figure Global Customer Relationship Management Market Size Share by Regions (2018-2025)
Figure Global Customer Relationship Management Market Size Share by Regions in 2025
Figure United States Customer Relationship Management Market Size Forecast (2018-2025)(Million USD)
Figure Europe Customer Relationship Management Market Size Forecast (2018-2025)(Million USD)
Figure China Customer Relationship Management Market Size Forecast (2018-2025)(Million USD)
Figure Japan Customer Relationship Management Market Size Forecast (2018-2025)(Million USD)
Figure Southeast Asia Customer Relationship Management Market Size Forecast (2018-2025)(Million USD)
Figure India Customer Relationship Management Market Size Forecast (2018-2025)(Million USD)
Figure Central & South America Customer Relationship Management Market Size Forecast (2018-2025)(Million USD)
Table Global Customer Relationship Management Market Size by Product (2018-2025) (Million US$)
Figure Global Customer Relationship Management Market Size by Product (2018-2025)
Figure Global Customer Relationship Management Market Size by Product in 2025
Table Global Customer Relationship Management Market Size by Application (2018-2025) (Million US$)
Figure Global Customer Relationship Management Market Size by Application (2018-2025)
Figure Global Customer Relationship Management Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

Make an enquiry before buying this Report

Please fill the enquiry form below.

  • Full Name *
  • Your Email *
  • Job Title
  • Company
  • Phone No. * (Pls. Affix Country Code)
  • Message
  • Security Code *