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Front Office BPO Services Market: North America to Remain Largest Market for Front Office BPO Services: Global Industry Analysis (2012 - 2016) & Opportunity Assessment (2017 - 2022)

Published By :

Future Market Insights

Published Date : Sep 2017

Category :

ICT

No. of Pages : 170 Pages

Future Market Insights (FMI) has delivered a comprehensive evaluation of the global front office BPO services market for the forecast period (2017-2022). FMI’s report, titled “Front Office BPO Services Market: Global Industry Analysis (2012-2016) & Opportunity Assessment (2017-2022)”, provides an all-inclusive analysis on growth of the front office BPO services market across key regional segments, coupled with a five-year forecast on the basis of global perspective. Leading companies in the front office BPO services market are profiled in this report. Product portfolio and market standings of these global leaders are reviewed by the analysts at FMI, to attain accurate information related to their market revenue shares during 2012-2016. By using advanced formulas and calculations, FMI’s analysts have used this historical data gathered as a datum for evaluating estimations on market size for the assessment period.

Report Structure

In order to provide future prospects of the global front office BPO services market, an executive summary of the market has been offered in the first chapter of the report. This chapter highlights regional growth of the market during 2017 to 2022, and summarizes forecast on the market value with the aid of metrics including Year-on-Year growth rates, compound annual growth rates, revenue share percentages, and absolute dollar opportunities. 

An in-depth analysis of various causative factors influencing growth of the front office BPO services market globally has also been rendered in the report. The report further provides analysis of the market on each parameter, ranging from industry trends & macroeconomics factors to market-specific drivers & restraints. Cost structure and pricing trends in the market are also included in the report, coupled with insights on raw material sourcing strategies, distribution network, and supply chain management. Presence of the market participants has been marked by the report across particular regions by using an intensity map. 

In succeeding chapters of the report, a segmentation analysis & forecast on the global front office BPO services market has been provided. The report has precisely segmented the market, by considering the front office BPO services’ wide scope in the IT and Telecommunication sector. Company profiles of the market participants are offered in the report’s concluding chapters, with information about recent developments made by these market participants. Illustrating present market scenario of the market participants, the report offers information about how these players are boosting their presence across the globe by adopting distinguished expansion strategies.

Market Taxonomy

Key segments covering the global front office BPO services market have been analysed by the report. The report has categorised the market on the basis of service type, vertical, and region. With the help of cross-sectional data, along with country-wise analysis and forecast, the report gives additional information across each segment & its sub-segments.

Research Methodology

A robust & systematic methodology has been used by analysts at FMI for developing the report on global front-office BPO services market. An in-depth primary as well as secondary research has been performed by FMI’s analysts to achieve accurate insights on the market share analysis, and the revenue generation of companies included in the report. Conversions of the regional market evaluations have been done by referring to the present currency exchange rates, and these evaluations are further universalised into “US$”. The scope of FMI’s report is making the market participants understand the front office BPO services market’s competition landscape, and help them in developing key strategies for tapping into potential markets by overcoming their drawbacks.

Table Of Content

1. Global Front Office BPO Services Market - Executive Summary

2. Global Front Office BPO Services Market Overview
2.1. Introduction
2.1.1. Global Front Office BPO Services Market Taxonomy
2.1.2. Global Front Office BPO Services Market Definition
2.2. Global Front Office BPO Services Market Size (US$ Mn) and Forecast, 2012-2022
2.2.1. Global Front Office BPO Services Market Y-o-Y Growth
2.3. Global Front Office BPO Services Market Dynamics
2.4. Vendor Analysis 
2.5. IT Priorities-BPO Services 
2.6. ICT BPO Spending 
2.7. Value Chain Analysis
2.8. Regulations in BPO Industry 
2.9. Key Participants Market Presence(Intensity Map) 

3. Global Front Office BPO Services Market Analysis and Forecast By Service Type 
3.1. Global Front Office BPO Services Market Size and Forecast By Service Type, 2012-2022
3.1.1. Customer Management Services Market Size and Forecast, 2012-2022
3.1.1.1. Revenue (US$ Mn) Comparison, By Region
3.1.1.2. Market Share Comparison, By Region
3.1.1.3. Y-o-Y growth Comparison, By Region
3.1.2. Document Management Services Market Size and Forecast, 2012-2022
3.1.2.1. Revenue (US$ Mn) Comparison, By Region
3.1.2.2. Market Share Comparison, By Region
3.1.2.3. Y-o-Y growth Comparison, By Region

4. Global Front Office BPO Services Market Analysis and Forecast By Vertical 
4.1. Global Front Office BPO Services Market Size and Forecast By Vertical, 2012-2022
4.1.1. BFSI Market Size and Forecast, 2012-2022
4.1.1.1. Revenue (US$ Mn) Comparison, By Region
4.1.1.2. Market Share Comparison, By Region
4.1.1.3. Y-o-Y growth Comparison, By Region
4.1.2. Manufacturing Market Size and Forecast, 2012-2022
4.1.2.1. Revenue (US$ Mn) Comparison, By Region
4.1.2.2. Market Share Comparison, By Region
4.1.2.3. Y-o-Y growth Comparison, By Region
4.1.3. Healthcare & Pharmaceuticals Market Size and Forecast, 2012-2022
4.1.3.1. Revenue (US$ Mn) Comparison, By Region
4.1.3.2. Market Share Comparison, By Region
4.1.3.3. Y-o-Y growth Comparison, By Region
4.1.4. Retail & Consumer Goods Market Size and Forecast, 2012-2022
4.1.4.1. Revenue (US$ Mn) Comparison, By Region
4.1.4.2. Market Share Comparison, By Region
4.1.4.3. Y-o-Y growth Comparison, By Region
4.1.5. IT & Telecommunication Market Size and Forecast, 2012-2022
4.1.5.1. Revenue (US$ Mn) Comparison, By Region
4.1.5.2. Market Share Comparison, By Region
4.1.5.3. Y-o-Y growth Comparison, By Region
4.1.6. Aerospace & Defense Market Size and Forecast, 2012-2022
4.1.6.1. Revenue (US$ Mn) Comparison, By Region
4.1.6.2. Market Share Comparison, By Region
4.1.6.3. Y-o-Y growth Comparison, By Region
4.1.7. Education Market Size and Forecast, 2012-2022
4.1.7.1. Revenue (US$ Mn) Comparison, By Region
4.1.7.2. Market Share Comparison, By Region
4.1.7.3. Y-o-Y growth Comparison, By Region
4.1.8. Services & Logistics Market Size and Forecast, 2012-2022
4.1.8.1. Revenue (US$ Mn) Comparison, By Region
4.1.8.2. Market Share Comparison, By Region
4.1.8.3. Y-o-Y growth Comparison, By Region
4.1.9. Other Vertical Market Size and Forecast, 2012-2022
4.1.9.1. Revenue (US$ Mn) Comparison, By Region
4.1.9.2. Market Share Comparison, By Region
4.1.9.3. Y-o-Y growth Comparison, By Region

5. Global Front Office BPO Services Market Analysis and Forecast By Region
5.1. Global Front Office BPO Services Market Size and Forecast, 2012-2022
5.1.1. North America Front Office BPO Services Market Size and Forecast, 2012-2022
5.1.1.1. Revenue (US$ Mn) Comparison, By Service Type 
5.1.1.2. Revenue (US$ Mn) Comparison, By Vertical 
5.1.2. Latin America Front Office BPO Services Market Size and Forecast, 2012-2022
5.1.2.1. Revenue (US$ Mn) Comparison, By Service Type 
5.1.2.2. Revenue (US$ Mn) Comparison, By Vertical 
5.1.3. Europe Front Office BPO Services Market Size and Forecast, 2012-2022
5.1.3.1. Revenue (US$ Mn) Comparison, By Service Type 
5.1.3.2. Revenue (US$ Mn) Comparison, By Vertical 
5.1.4. Japan Front Office BPO Services Market Size and Forecast, 2012-2022
5.1.4.1. Revenue (US$ Mn) Comparison, By Service Type 
5.1.4.2. Revenue (US$ Mn) Comparison, By Vertical 
5.1.5. APEJ Front Office BPO Services Market Size and Forecast, 2012-2022
5.1.5.1. Revenue (US$ Mn) Comparison, By Service Type 
5.1.5.2. Revenue (US$ Mn) Comparison, By Vertical 
5.1.6. MEA Front Office BPO Services Market Size and Forecast, 2012-2022
5.1.6.1. Revenue (US$ Mn) Comparison, By Service Type 
5.1.6.2. Revenue (US$ Mn) Comparison, By Vertical 

6. North America Front Office BPO Services Market Analysis and Forecast, By Country, 2012-2022
6.1. US Front Office BPO Services Market Size and Forecast, 2012-2022
6.1.1. Revenue (US$ Mn) Comparison, By Service Type 
6.1.2. Revenue (US$ Mn) Comparison, By Vertical 
6.2. Canada Front Office BPO Services Market Size and Forecast, 2012-2022
6.2.1. Revenue (US$ Mn) Comparison, By Service Type 
6.2.2. Revenue (US$ Mn) Comparison, By Vertical 

7. Latin America Front Office BPO Services Market Analysis and Forecast, By Country, 2012-2022
7.1. Brazil Front Office BPO Services Market Size and Forecast, 2012-2022
7.1.1. Revenue (US$ Mn) Comparison, By Service Type 
7.1.2. Revenue (US$ Mn) Comparison, By Vertical 
7.2. Mexico Front Office BPO Services Market Size and Forecast, 2012-2022
7.2.1. Revenue (US$ Mn) Comparison, By Service Type 
7.2.2. Revenue (US$ Mn) Comparison, By Vertical 
7.3. Argentina Front Office BPO Services Market Size and Forecast, 2012-2022
7.3.1. Revenue (US$ Mn) Comparison, By Service Type 
7.3.2. Revenue (US$ Mn) Comparison, By Vertical 

8. Europe Front Office BPO Services Market Analysis and Forecast, By Country, 2012-2022
8.1. Germany Front Office BPO Services Market Size and Forecast, 2012-2022
8.1.1. Revenue (US$ Mn) Comparison, By Service Type 
8.1.2. Revenue (US$ Mn) Comparison, By Vertical 
8.2. UK Front Office BPO Services Market Size and Forecast, 2012-2022
8.2.1. Revenue (US$ Mn) Comparison, By Service Type 
8.2.2. Revenue (US$ Mn) Comparison, By Vertical 
8.3. France Front Office BPO Services Market Size and Forecast, 2012-2022
8.3.1. Revenue (US$ Mn) Comparison, By Service Type 
8.3.2. Revenue (US$ Mn) Comparison, By Vertical 
8.4. Spain Front Office BPO Services Market Size and Forecast, 2012-2022
8.4.1. Revenue (US$ Mn) Comparison, By Service Type 
8.4.2. Revenue (US$ Mn) Comparison, By Vertical 
8.5. Italy Front Office BPO Services Market Size and Forecast, 2012-2022
8.5.1. Revenue (US$ Mn) Comparison, By Service Type 
8.5.2. Revenue (US$ Mn) Comparison, By Vertical 
8.6. Nordic Front Office BPO Services Market Size and Forecast, 2012-2022
8.6.1. Revenue (US$ Mn) Comparison, By Service Type 
8.6.2. Revenue (US$ Mn) Comparison, By Vertical 

9. Japan Front Office BPO Services Market Analysis and Forecast, By Country, 2012-2022
9.1. Japan Front Office BPO Services Market Size and Forecast, 2012-2022
9.1.1. Revenue (US$ Mn) Comparison, By Service Type 
9.1.2. Revenue (US$ Mn) Comparison, By Vertical 

10. APEJ Front Office BPO Services Market Analysis and Forecast, By Country, 2012-2022
10.1. China Front Office BPO Services Market Size and Forecast, 2012-2022
10.1.1. Revenue (US$ Mn) Comparison, By Service Type 
10.1.2. Revenue (US$ Mn) Comparison, By Vertical 
10.2. India Front Office BPO Services Market Size and Forecast, 2012-2022
10.2.1. Revenue (US$ Mn) Comparison, By Service Type 
10.2.2. Revenue (US$ Mn) Comparison, By Vertical 
10.3. Malaysia Front Office BPO Services Market Size and Forecast, 2012-2022
10.3.1. Revenue (US$ Mn) Comparison, By Service Type 
10.3.2. Revenue (US$ Mn) Comparison, By Vertical 
10.4. Thailand Front Office BPO Services Market Size and Forecast, 2012-2022
10.4.1. Revenue (US$ Mn) Comparison, By Service Type 
10.4.2. Revenue (US$ Mn) Comparison, By Vertical 
10.5. Singapore Front Office BPO Services Market Size and Forecast, 2012-2022
10.5.1. Revenue (US$ Mn) Comparison, By Service Type 
10.5.2. Revenue (US$ Mn) Comparison, By Vertical 
10.6. Australia Front Office BPO Services Market Size and Forecast, 2012-2022
10.6.1. Revenue (US$ Mn) Comparison, By Service Type 
10.6.2. Revenue (US$ Mn) Comparison, By Vertical 

11. MEA Front Office BPO Services Market Analysis and Forecast, By Country, 2012-2022
11.1. GCC Countries Front Office BPO Services Market Size and Forecast, 2012-2022
11.1.1. Revenue (US$ Mn) Comparison, By Service Type 
11.1.2. Revenue (US$ Mn) Comparison, By Vertical 
11.2. South Africa Front Office BPO Services Market Size and Forecast, 2012-2022
11.2.1. Revenue (US$ Mn) Comparison, By Service Type 
11.2.2. Revenue (US$ Mn) Comparison, By Vertical 
11.3. Nigeria Front Office BPO Services Market Size and Forecast, 2012-2022
11.3.1. Revenue (US$ Mn) Comparison, By Service Type 
11.3.2. Revenue (US$ Mn) Comparison, By Vertical 
11.4. Israel Front Office BPO Services Market Size and Forecast, 2012-2022
11.4.1. Revenue (US$ Mn) Comparison, By Service Type 
11.4.2. Revenue (US$ Mn) Comparison, By Vertical 

12. Global Front Office BPO Services Market Company Share, Competition Landscape and Company Profiles
12.1. Company Share Analysis
12.2. Competition Landscape
12.3. Company Profiles
12.3.1. Xerox Global Services
12.3.2. Hewlett Packard Enterprise Co.
12.3.3. Convergys Corp.
12.3.4. Sitel Worldwide Corporation
12.3.5. IBM Global Services
12.3.6. Williams Lea Group Limited 
12.3.7. Ricoh Company, Ltd.
12.3.8. Atento S.A.
12.3.9. Alliance Data Systems Corporation
12.3.10. TeleTech Holdings, Inc.

13. Research Methodology

14. Secondary and Primary Sources

15. Assumptions and Acronyms

16. Disclaimer

List of Table

TABLE 1 Global Front Office BPO Services Market Value (US$ Mn), 2012-2016
TABLE 2 Global Front Office BPO Services Market Value (US$ Mn), 2017-2022
TABLE 3 Global Front Office BPO Services Market Value (US$ Mn) and Y-o-Y, 2015-2022
TABLE 4 Global Customer Management Services Segment Value (US$ Mn), By Region 2012-2016
TABLE 5 Global Customer Management Services Segment Value (US$ Mn), By Region 2017-2022
TABLE 6 Global Customer Management Services Segment Market Share, By Region 2012-2016
TABLE 7 Global Customer Management Services Segment Market Share, By Region 2017-2022
TABLE 8 Global Customer Management Services Segment Y-o-Y, By Region 2015-2022
TABLE 9 Global Document Management Services Segment Value (US$ Mn), By Region 2012-2016
TABLE 10 Global Document Management Services Segment Value (US$ Mn), By Region 2017-2022
TABLE 11 Global Document Management Services Segment Market Share, By Region 2012-2016
TABLE 12 Global Document Management Services Segment Market Share, By Region 2017-2022
TABLE 13 Global Document Management Services Segment Y-o-Y, By Region 2015-2022
TABLE 14 Global BFSI Segment Value (US$ Mn), By Region 2012-2016
TABLE 15 Global BFSI Segment Value (US$ Mn), By Region 2017-2022
TABLE 16 Global BFSI Segment Market Share, By Region 2012-2016
TABLE 17 Global BFSI Segment Market Share, By Region 2017-2022
TABLE 18 Global BFSI Segment Y-o-Y, By Region 2015-2022
TABLE 19 Global Manufacturing Segment Value (US$ Mn), By Region 2012-2016
TABLE 20 Global Manufacturing Segment Value (US$ Mn), By Region 2017-2022
TABLE 21 Global Manufacturing Segment Market Share, By Region 2012-2016
TABLE 22 Global Manufacturing Segment Market Share, By Region 2017-2022
TABLE 23 Global Manufacturing Segment Y-o-Y, By Region 2015-2022
TABLE 24 Global Healthcare & Pharmaceuticals Segment Value (US$ Mn), By Region 2012-2016
TABLE 25 Global Healthcare & Pharmaceuticals Segment Value (US$ Mn), By Region 2017-2022
TABLE 26 Global Healthcare & Pharmaceuticals Segment Market Share, By Region 2012-2016
TABLE 27 Global Healthcare & Pharmaceuticals Segment Market Share, By Region 2017-2022
TABLE 28 Global Healthcare & Pharmaceuticals Segment Y-o-Y, By Region 2015-2022
TABLE 29 Global Retail & Consumer Goods Segment Value (US$ Mn), By Region 2012-2016
TABLE 30 Global Retail & Consumer Goods Segment Value (US$ Mn), By Region 2017-2022
TABLE 31 Global Retail & Consumer Goods Segment Market Share, By Region 2012-2016
TABLE 32 Global Retail & Consumer Goods Segment Market Share, By Region 2017-2022
TABLE 33 Global Retail & Consumer Goods Segment Y-o-Y, By Region 2015-2022
TABLE 34 Global IT & Telecommunication Segment Value (US$ Mn), By Region 2012-2016
TABLE 35 Global IT & Telecommunication Segment Value (US$ Mn), By Region 2017-2022
TABLE 36 Global IT & Telecommunication Segment Market Share, By Region 2012-2016
TABLE 37 Global IT & Telecommunication Segment Market Share, By Region 2017-2022
TABLE 38 Global IT & Telecommunication Segment Y-o-Y, By Region 2015-2022
TABLE 39 Global Aerospace & Defense Segment Value (US$ Mn), By Region 2012-2016
TABLE 40 Global Aerospace & Defense Segment Value (US$ Mn), By Region 2017-2022
TABLE 41 Global Aerospace & Defense Segment Market Share, By Region 2012-2016
TABLE 42 Global Aerospace & Defense Segment Market Share, By Region 2017-2022
TABLE 43 Global Aerospace & Defense Segment Y-o-Y, By Region 2015-2022
TABLE 44 Global Education Segment Value (US$ Mn), By Region 2012-2016
TABLE 45 Global Education Segment Value (US$ Mn), By Region 2017-2022
TABLE 46 Global Education Segment Market Share, By Region 2012-2016
TABLE 47 Global Education Segment Market Share, By Region 2017-2022
TABLE 48 Global Education Segment Y-o-Y, By Region 2015-2022
TABLE 49 Global Services & Logistics Segment Value (US$ Mn), By Region 2012-2016
TABLE 50 Global Services & Logistics Segment Value (US$ Mn), By Region 2017-2022
TABLE 51 Global Services & Logistics Segment Market Share, By Region 2012-2016
TABLE 52 Global Services & Logistics Segment Market Share, By Region 2017-2022
TABLE 53 Global Services & Logistics Segment Y-o-Y, By Region 2015-2022
TABLE 54 Global Other Vertical Segment Value (US$ Mn), By Region 2012-2016
TABLE 55 Global Other Vertical Segment Value (US$ Mn), By Region 2017-2022
TABLE 56 Global Other Vertical Segment Market Share, By Region 2012-2016
TABLE 57 Global Other Vertical Segment Market Share, By Region 2017-2022
TABLE 58 Global Other Vertical Segment Y-o-Y, By Region 2015-2022
TABLE 59 North America Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 60 North America Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 61 North America Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 62 North America Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 63 Latin America Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 64 Latin America Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 65 Latin America Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 66 Latin America Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 67 Europe Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 68 Europe Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 69 Europe Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 70 Europe Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 71 Japan Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 72 Japan Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 73 Japan Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 74 Japan Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 75 APEJ Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 76 APEJ Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 77 APEJ Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 78 APEJ Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 79 MEA Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 80 MEA Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 81 MEA Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 82 MEA Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 83 US Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 84 US Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 85 US Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 86 US Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 87 Canada Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 88 Canada Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 89 Canada Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 90 Canada Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 91 Brazil Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 92 Brazil Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 93 Brazil Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 94 Brazil Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 95 Mexico Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 96 Mexico Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 97 Mexico Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 98 Mexico Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 99 Argentina Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 100 Argentina Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 101 Argentina Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 102 Argentina Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 103 Germany Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 104 Germany Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 105 Germany Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 106 Germany Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 107 UK Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 108 UK Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 109 UK Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 110 UK Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 111 France Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 112 France Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 113 France Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 114 France Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 115 Spain Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 116 Spain Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 117 Spain Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 118 Spain Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 119 Italy Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 120 Italy Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 121 Italy Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 122 Italy Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 123 Nordic Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 124 Nordic Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 125 Nordic Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 126 Nordic Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 127 Japan Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 128 Japan Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 129 Japan Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 130 Japan Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 131 China Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 132 China Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 133 China Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 134 China Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 135 India Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 136 India Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 137 India Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 138 India Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 139 Malaysia Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 140 Malaysia Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 141 Malaysia Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 142 Malaysia Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 143 Thailand Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 144 Thailand Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 145 Thailand Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 146 Thailand Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 147 Singapore Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 148 Singapore Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 149 Singapore Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 150 Singapore Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 151 Australia Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 152 Australia Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 153 Australia Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 154 Australia Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 155 GCC Countries Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 156 GCC Countries Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 157 GCC Countries Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 158 GCC Countries Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 159 South Africa Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 160 South Africa Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 161 South Africa Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 162 South Africa Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 163 Nigeria Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 164 Nigeria Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 165 Nigeria Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 166 Nigeria Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
TABLE 167 Israel Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
TABLE 168 Israel Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
TABLE 169 Israel Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
TABLE 170 Israel Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022

List of Chart

FIG. 1 Global Front Office BPO Services Market Value (US$ Mn), 2012-2016
FIG. 2 Global Front Office BPO Services Market Value (US$ Mn) Forecast, 2017-2022
FIG. 3 Global Front Office BPO Services Market Value (US$ Mn) and Y-o-Y, 2015-2022
FIG. 4 Global Customer Management Services Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 5 Global Customer Management Services Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 6 Global Customer Management Services Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 7 Global Document Management Services Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 8 Global Document Management Services Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 9 Global Document Management Services Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 10 Global BFSI Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 11 Global BFSI Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 12 Global BFSI Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 13 Global Manufacturing Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 14 Global Manufacturing Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 15 Global Manufacturing Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 16 Global Healthcare & Pharmaceuticals Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 17 Global Healthcare & Pharmaceuticals Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 18 Global Healthcare & Pharmaceuticals Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 19 Global Retail & Consumer Goods Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 20 Global Retail & Consumer Goods Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 21 Global Retail & Consumer Goods Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 22 Global IT & Telecommunication Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 23 Global IT & Telecommunication Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 24 Global IT & Telecommunication Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 25 Global Aerospace & Defense Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 26 Global Aerospace & Defense Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 27 Global Aerospace & Defense Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 28 Global Education Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 29 Global Education Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 30 Global Education Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 31 Global Services & Logistics Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 32 Global Services & Logistics Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 33 Global Services & Logistics Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 34 Global Other Vertical Segment Market Value (US$ Mn) By Region, 2012-2016
FIG. 35 Global Other Vertical Segment Market Value (US$ Mn) By Region, 2017-2022
FIG. 36 Global Other Vertical Segment Y-o-Y Growth Rate, By Region, 2015-2022
FIG. 37 North America Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
FIG. 38 North America Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
FIG. 39 North America Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
FIG. 40 North America Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
FIG. 41 Latin America Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
FIG. 42 Latin America Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
FIG. 43 Latin America Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
FIG. 44 Latin America Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
FIG. 45 Europe Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
FIG. 46 Europe Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
FIG. 47 Europe Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
FIG. 48 Europe Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
FIG. 49 Japan Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
FIG. 50 Japan Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
FIG. 51 Japan Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
FIG. 52 Japan Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
FIG. 53 APEJ Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
FIG. 54 APEJ Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
FIG. 55 APEJ Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
FIG. 56 APEJ Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022
FIG. 57 MEA Front Office BPO Services Market Value (US$ Mn), By Service Type 2012-2016
FIG. 58 MEA Front Office BPO Services Market Value (US$ Mn), By Service Type 2017-2022
FIG. 59 MEA Front Office BPO Services Market Value (US$ Mn), By Vertical 2012-2016
FIG. 60 MEA Front Office BPO Services Market Value (US$ Mn), By Vertical 2017-2022

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