Enterprise Telephony Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020
- Transparency Market Research
- Ongoing
- Telecommunications
Report Description
Telephony refers to the transmission of
voice, fax and other information by using electronic means. Telephony
equipment includes landline telephones, fax machines, computers, handheld
devices such as mobile phones, laptops, tablets and others. In enterprise
telephony, communication is accomplished over the intercom systems,
internet protocol (IP) and others. Currently, with increasing sizes and
areas of businesses across the world, communication amongst the colleagues
becomes a crucial issue for the organizations. Enterprise telephony
communication is used to provide a smooth flow of communication and a
socialized environment among the colleagues in an organization. Telephony
is used by various enterprises such as banks, financial institutions,
manufacturing sector, education organizations and others to enhance the
communication among the people for smooth workflow. Enterprise telephony
facilitates real-time communication which enables the employees to make
quick decisions.
Government and healthcare sectors are the
major consumers of the enterprise telephony solutions. In government
sector, enterprise telephony is used to provide a common platform for
communication between various departments in the government offices. In
healthcare sector, efficient enterprise telephony plays an important role
as it helps to make quick decisions. Furthermore, enterprise telephony is
also used in educational institutes, transportation, banks, and other
organizations as it helps to reduce costs of communication within the
organization. Banks and financial institutions implement enterprise
telephony to facilitate communication of their employees among various
departments and branch offices. In education sector, enterprise telephony
is used to establish communication in the organizations such as colleges,
universities and other institutions. Moreover, it enhances the productivity
of the organization due to reduced efforts for communication.
The enterprise telephony market can be
segmented on the basis of technology, end-user and geographic regions. The
enterprise telephony market can be further sub-segmented based on
technology as IP private branch exchange (PBX), PBX, key telephone system
(KTS) and wireless private branch exchange (WPBX). IP PBX is a system that
is used for instant messaging, audio and video communication through the IP
networks. PBX is telephone exchange system that provides communication
between large numbers of telephones in the organization. A KTS is equipped
with several keys to directly select incoming and outgoing lines using the
intercom without any special operator. WPBX is a telephones system that
uses cordless phones for communication. The end-users of the enterprise
telephony market include banks, financial services and insurance (BFSI)
sector, retail industry, government organizations and others. Furthermore,
the market can be geographically segmented based on regions as North
America, Europe, Asia Pacific and Rest of the World (RoW).
Rising urge for adoption of unified
communication solutions is one of the most important factors driving the
growth of enterprise telephony market. Additionally, increasing investment
of the organizations such as hotels in enterprise telephony is another
factor driving the market. Sectors such as BFSI, transportation,
information technology (IT), retail and other business services are
expected to pose significant demand for enterprise telephony in near
future. Additionally, small and medium size businesses (SMB) are
increasingly shifting towards enterprise telephony for enhancement of
communication in their organizations. Moreover, introduction of advanced
technology for communication such as voice over internet protocol (VoIP) is
expected to significantly contribute to the growth of enterprise telephony
market. However, intense competition and improper standards for the
solutions are major factor hampering the market growth. Security of data
and network infrastructure is another challenge faced by the vendors in the
enterprise telephony market.
Some of the key players in enterprise
telephony market include Cisco Systems Inc., NEC Corporation,
Alcatel-Lucent, Microsoft Corporation, IBM Corporation, Microsoft
Corporation and others.
This research report analyzes this market
on the basis of its market segments, major geographies, and current market
trends. Geographies analyzed under this research report
include
- North America
- Asia Pacific
- Europe
- Rest of the World
This report provides
comprehensive analysis of
- Market growth drivers
- Factors limiting market growth
- Current market trends
- Market structure
- Market projections for upcoming years
This report is a complete study of
current trends in the market, industry growth drivers, and restraints. It
provides market projections for the coming years. It includes analysis of
recent developments in technology, Porter’s five force model analysis
and detailed profiles of top industry players. The report also includes a
review of micro and macro factors essential for the existing market players
and new entrants along with detailed value chain analysis.
Reasons for Buying this
Report
- This report provides pin-point analysis for changing competitive dynamics
- It provides a forward looking perspective on different factors driving or restraining market growth
- It provides a six-year forecast assessed on the basis of how the market is predicted to grow
- It helps in understanding the key product segments and their future
- It provides pin point analysis of changing competition dynamics and keeps you ahead of competitors
- It helps in making informed business decisions by having complete insights of market and by making in-depth analysis of market segments
- It provides distinctive graphics and exemplified SWOT analysis of major market segments
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