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B2B E-COMMERCE - UK - AUGUST 2018

Published By :

Mintel

Published Date : Aug 2018

Category :

Industry Profile

No. of Pages : N/A

Statistics demonstrate that the larger the company, the more likely it is to use e-commerce as a route to market. Yet cloud computing and software-as-a-service are making important facilities increasingly cost-effective for SMEs. Companies of all sizes remain three times more likely to use e-commerce as a purchasing route than a sales channel.
Table of contents
OVERVIEW
What you need to know
Covered in this Report
EXECUTIVE SUMMARY
The market
B2B is bigger than B2C
Figure 1: Comparison of the B2B and B2C e-commerce markets, 2013-17
Virtually every sector uses e-commerce
Figure 2: Segmentation of e-commerce sales, by sector, 2017
The landscape is changing
Figure 3: Growth rates in e-commerce sales, by sector, 2017
Website growth driving the market
Figure 4: Growth rates in website e-commerce sales, by sector, 2017
Figure 5: Proportion of UK medium and large businesses making website sales by industry sector and country of destination, 2016
Strong potential
Figure 6: Segmentation of B2B forecast sales, by route to market, 2018-22
Companies and brands
E-commerce specialists move into B2B
What we think
ISSUES AND INSIGHTS
SME opportunity
The facts
The implications
Wholesale disruption
The facts
The implications
The Brexit impact
The facts
The implications
THE MARKET WHAT YOU NEED TO KNOW
B2B is so much bigger than B2C
Companies are more likely to purchase than sell using e-commerce
Growth rates show major variation
MARKET SIZE
B2C and B2B show very different trends
Figure 7: Total e-commerce market, 2013-17
Figure 8: Comparison of the B2B and B2C e-commerce markets, 2013-17
MARKET SEGMENTATION
Most industries and sectors now use e-commerce
Figure 9: Segmentation of e-commerce sales, by sector, 2017
SEGMENTATION: MANUFACTURING
EDI dominates
Figure 10: Manufacturing sales through e-commerce, by route to market, 2013-17
Growing web sales to private customers
Figure 11: Segmentation of web sales in the manufacturing sector, by type of customer, 2014-16
Yet substantial opportunities exist for growth
Figure 12: Proportion of manufacturing companies involved in e-commerce, 2016
SEGMENTATION: UTILITIES
A major website market
Figure 13: Utilities sales through e-commerce, by route to market, 2013-17
B2C leads the way
Figure 14: Segmentation of web sales in the utilities sector, by type of customer, 2014-16
SEGMENTATION: CONSTRUCTION
A difficult market to convert
Figure 15: Construction sales through e-commerce, by route to market, 2013-17
Growing purchase activity if not sales
Figure 16: Proportion of construction companies involved in e-commerce, 2016
SEGMENTATION: WHOLESALING
Ability to reach end users transforms sector
Figure 17: Wholesaling sales through e-commerce, by route to market, 2013-17
Web sales to private customers increasingly important
Figure 18: Segmentation of web sales in the wholesaling sector, by type of customer, 2014-16
Purchasing more common than selling
Figure 19: Proportion of wholesaling companies involved in e-commerce, 2016
SEGMENTATION: RETAILING
Strong website sales development
Figure 20: Retailing sales through e-commerce, by route to market, 2013-17
Less than a third of retailers use e-commerce
Figure 21: Proportion of retailing companies involved in e-commerce, 2016
SEGMENTATION: TRANSPORT
Bigger than retail
Figure 22: Transport sales through e-commerce, by route to market, 2013-17
Website sales growing in B2B
Figure 23: Segmentation of web sales in the transport sector, by type of customer, 2014-16
SEGMENTATION: ACCOMMODATION AND FOOD SERVICES
Strong growth in website sales
Figure 24: Accommodation and food service sales through e-commerce, by route to market, 2013-17
B2B website sales growing
Figure 25: Segmentation of web sales in the accommodation and food sector, by type of customer, 2014-16
Bookings more important than sales
Figure 26: Proportion of accommodation and food service companies involved in e-commerce, 2016
SEGMENTATION: INFORMATION AND COMMUNICATIONS
An early adopter
Figure 27: Information and communications sales through e-commerce, by route to market, 2013-17
Strong B2B website sales growth
Figure 28: Segmentation of web sales in the information and communication sector, by type of customer, 2014-16
Buying more common than selling
Figure 29: Proportion of information and communication companies involved in e-commerce, 2016
SEGMENTATION: OTHER SERVICES
Growth in both EDI and website sales
Figure 30: Other service sales through e-commerce, by route to market, 2013-17
B2C leads website sales
Figure 31: Segmentation of web sales in the other services sector, by type of customer, 2014-16
Major potential still exists
Figure 32: Proportion of other services companies involved in e-commerce, 2016
MARKET FORECAST
Strong growth
Figure 33: Forecast total e-commerce market, 2018-22
B2C and B2B to grow
Figure 34: Forecast comparison of B2C and B2B e-commerce market, 2018-22
Market segmentation
Figure 35: Segmentation of B2B forecast sales, by route to market, 2018-22
THE IMPACT OF THE ECONOMY
Broad e-commerce market impacted by the economy
Figure 36: UK GDP quarterly development, by sector, 2004-18
Figure 37: Forecast GDP development, 2017-22
MARKET TRENDS
Changing landscape
Figure 38: Growth rates in e-commerce sales, by sector, 2017
Figure 39: Growth rates in website e-commerce sales, by sector, 2017
Use of e-commerce still low
Figure 40: Proportion of UK medium and large businesses making website sales by industry sector and country of destination, 2016
Figure 41: Proportion of UK all businesses making website sales by industry sector and country of destination, 2016
Figure 42: Proportion of UK medium and large businesses making EDI sales by industry sector and country of destination, 2016
MARKET DRIVERS
Internet access and usage
Figure 43: Worldwide Internet usage, by region 2010-17 (Millions and %)
Figure 44: Proportion of businesses with Internet access in the UK, by size of company, 2012-16 (%)
Its all about speed
Figure 45: Proportion of businesses with Internet access and type of connection, by number of employees, 2012-16 (%)
Figure 46: Proportion of businesses by maximum contracted internet connection speed, by number of employees, 2012-16 (%)
COMPANIES AND BRANDS WHAT YOU NEED TO KNOW
The big two specialists move in on B2B
Entry barriers are falling
INDUSTRY STRUCTURE
Some specialise, many dont
A dynamic sector
Figure 47: Development of the dedicated retail sales via mail order or internet, 2013-17
So much room for growth
Figure 48: Proportion of companies making e-commerce sales, by channel, 2009-16
SMEs have further opportunities to build website sales
Figure 49: Proportion of companies making website sales by size of company, 2016
EDI is strongly biased towards larger companies
Figure 50: Proportion of companies making EDI sales by size of company, 2016
Major mismatch between buyers and sellers
Figure 51: Comparison of companies active in e-commerce selling and purchasing, by size of company, 2016
COMPETITIVE STRATEGIES
You dont need a website
Whales or shrimps?
Omni channel or multi-channel?
COMPANY PROFILES
The global e-commerce giants
Many other backgrounds
APPENDIX DATA SOURCES, ABBREVIATIONS AND SUPPORTING INFORMATION
Abbreviations
Methodology

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