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Telecommunications Services for Business and Carrier Segment in Poland 2013

PMR
Published Date » 2013-12-31
No. Of Pages » 178
 As the saturation with telecom services reaches high levels, the segment of business solutions gains importance, whether it is fixed line telephony, mobile phones, or access services. The scale of drops in the number of services and in revenues is lower within the shrinking fixed line market than on the mass market. In mobile telephony, enterprises generate a higher ARPU per SIM card for operators. However, the most important advantage of the business segment is the higher (compared to the individual user segment) need for various added services – whether in the DLISP segment (e.g. data centre or cloud computing services), fixed line telephony (e.g. PBX, help lines), or mobile phone services (e.g. M2M communication or mass texting).  
   
 While the segment of business...
Table of Content

Methodology p. 9
Executive summary p. 15
Overview of the market of telecommunications services for the business and carrier segment p. 23
Enterprises active on the Polish market p. 23
Value and change of the market of telecommunications services in the business and carrier segment p. 29
Forecasts for the market of telecommunications services in the business and carrier segment p. 34
Mobile telephony services for the business segment p. 39
Market value and change p. 39
Number of SIM cards and market structure p. 42
M2M communication p. 49
Mobile internet access in the business segment p. 51
Forecasts for the market of mobile telephony in the business segment p. 53
Fixed-line telephony services for the business segment p. 57
Value and change p. 57
Number of services and fixed-line telephony penetration p. 58
Key trends on the market of fixed-line telephony services for the business segment p. 64
VoIP market p. 68
Fixed-line telephony market structure p. 72
Market of domestic calls (LC and DLD) p. 74
F2M traffic market p. 75
International traffic (ILD) market p. 77
Forecasts for the market of fixed-line telephony in the business segment p. 78
DLISP services for the business segment p. 83
Internet access services      85
Data transmission market p. 91
IP VPN p. 92
Retail line rental p. 93
Market of operator (wholesale) telecommunications services p. 97
Wholesale market in mobile telephony p. 99
Call termination p. 101
SMS termination market p. 105
Call origination p. 106
Wholesale market in fixed-line telephony p. 108
Call origination p. 111
Call termination p. 112
Call transit and wholesale services p. 113
Wholesale line rental, IP traffic transit and exchange p. 116
Wholesale line rental p. 116
Fibre optic line rental p. 120
Network construction p. 122
IP traffic transit and exchange (peering) p. 123
IP traffic transit p. 123
IP traffic exchange (peering) p. 124
Extra: International roaming in mobile telephony p. 127
Profiles of key players on the market of telecommunications services for the business and carrier segment p. 133
ATM p. 133
Exatel p. 136
GTS Poland p. 139
Hawe p. 142
NASK p. 143
Netia p. 145
P4 p. 150
Polkomtel p. 152
Telekomunikacja Polska (Orange) p. 154
T-Mobile p.   159
T-Systems p. 160
TK Telekom p. 161
UPC Polska p.   163
Offers of selected smaller operators for the business segment p.   165
Fixed-line telephony offer p. 165
DLISP offer p. 166
List of graphs p. 167
List of tables p. 175
About PMR p. 177

List of Tables


Market of telecommunications services for the business segment in Poland – key data and forecasts, 2012-2017 22
Number of active enterprises in Poland, by employment level, 1999-2013 25
Shares of individual types of enterprises in the total number of active enterprises in Poland (%), 1999-2013 25
Shares of enterprises employing 10 and more staff, by sector, in the total number of enterprises employing 10 or more staff in Poland, 2008-2012 28
Shares of enterprises using the services of individual mobile telephony operators in Poland, by headcount (%), December 2012 47
Value structure of the retail market of fixed-line telephony for the business segment in Poland, by the operators’ revenue source (PLN bn), 2007-2013 72
Change of revenue generated by subscription fees and non-subscription call charges in the business segment in fixed-line telephony networks in Poland (%), 2007-2013 72
Volume structure (billion minutes) and change (%) of the market of non-inclusive call charges in fixed-line telephony for the business segment in Poland, by types of calls, 2007-2013 73
Shares of individual groups of business clients, by the amount of monthly payments for internet access services in Poland (%), 2009-2012 90
Number of leased lines on the market of retail services in Poland, by types of lines, 2010-2012 94
Value structure of the wholesale telecommunications services market in Poland, by key segments (PLN bn), 2012-2017 99
Major dark fibre rental agreements concluded by Hawe and their specification, 2012 121
Value and specification of the key agreements for the construction of broadband networks in selected voivodships in Poland, Q3 2013 122
Examples of monthly prices for maintaining a port at the TPIX and PLIX traffic exchange points in Poland (PLN), October 2013 125
Maximum net retail rates in roaming within the EU (€), July 2012-July 2014 131
ATM: key data, 2007-H1 2013 133
Exatel: key data, 2008-2012 136
Have: key data, 2007-2012 142
NASK: key data, 2007-2012 143
Netia: key data, 2007-H1 2013 145
Netia: key operating and financial data for the business market, Q1 2011-Q2 2013 146
P4: key data, 2007-H1 2013 150
Polkomtel: key data, 2006-H1 2013 152
TP SA (Orange): key data, 2007-H1 2013 154
T-Mobile: key data, 2006-H1 2013 159
TK Telekom: key data, 2008-2012 161
UPC: key data, 2007-H1 2013 163

List of Figures


Number of active enterprises and REGON registered enterprises in Poland (million), 1999-2013 24
Number of registered active enterprises, new entries and removals from the National Court Register (KRS) in Poland, 2001-2013 26
New companies entered in the KRS in Poland, by their legal form (%), 2012 27
Number of bankruptcies and liquidations recorded in Poland, 2006-2012 27
Value (PLN bn) and change (%) of the market of telecommunications services in the business and carrier segment in Poland, 2008-2013 29
Value structure of the market of telecommunications services in the business and carrier segment in Poland (%), 2008-2013 29
Value (PLN bn) and change (%) of the market of telecommunications services in the business segment in Poland, 2008-2013 30
Shares of fixed-line telephony, mobile telephony and DLISP services in the value of the market of telecommunications services for the business segment in Poland (%), 2007-2013 30
Change of the market of telecommunications services for the business and carrier segment and as a whole in Poland (%), 2008-2013 31
Value structure of the market of mobile telephony for the business segment in Poland, by clients’ headcount (%), 2008-2013 32
Value structure of the market of internet access services for the business segment in Poland, by clients’ headcount (%), 2008-2013 32
Value structure of the market of fixed-line telephony services for the business segment in Poland, by clients’ headcount (%), 2008-2013 33
Value (PLN bn) and change (%) of the market of telecommunications services in the business and carrier segment in Poland, 2012-2017 34
Value structure of the market of telecommunications services in the business and carrier segment in Poland (%), 2012-2017 34
Value change of the market of telecommunications services in the business and carrier segment in Poland, by key segments (%), 2012-2017 35
Value (PLN bn) and change (%) of the market of telecommunications services in the business segment in Poland, 2012-2017 36
Value of telecommunications services in the business segment in Poland, by markets (PLN bn), 2012-2017 36
Value structure of the market of mobile telephony for the business segment in Poland, by clients’ headcount (%), 2012-2017 37
Value structure of the market of internet access for the business segment in Poland, by clients’ headcount (%), 2012-2017 38
Value structure of the market of fixed-line telephony for the business segment in Poland, by clients’ headcount (%), 2012-2017 38
Value (PLN bn) and change (%) of the market of mobile telephony for the business segment in Poland, 2007-2013 40
Value (PLN bn) and change (%) of the market of business services provided by telephone in Poland, 2007-2013 41
Value structure of the market of mobile telephony for the business segment in Poland, by shares of individual service types (%), 2007-2013 41
Value share of the market of mobile telephony for the business segment in the mobile telephony market in Poland (%), 2007-2013 42
Number of active SIM cards in the business segment in Poland (million) and its annual change (%), 2007-2013 43
Number of SIM cards in the business segment in Poland (million) and its annual change (%), 2007-2013 43
Net new additions in mobile telephony in the business segment in Poland (‘000), by types of clients, 2007-2013 44
Share of the business segment in the mobile telephony market in Poland, in terms of the number of active SIM cards (%), 2007-2013 45
Volume structure of the market of mobile telephony for the business segment in Poland, by shares of individual service types (%), 2007-2013 46
Operators’ shares in the market of mobile telephony for the business segment in Poland (%), by the number of SIM cards (million), 2013 46
Per minute charges for calls to other networks in the post-paid business segment in MNOs’ offers in Poland (PLN), January 2000-October 2013 48
Number of active SIM cards in the M2M segment in Poland (‘000) and its annual change (%), 2007-2013 49
Value (PLN m) and change (%) of the M2M market in the mobile telephony networks in Poland, 2007-2013 50
Number of active SIM cards in the segment of mobile internet access on the business market in Poland (‘000) and its annual change (%), 2007-2013 51
Value (PLN m) and change (%) of the market of mobile internet access in mobile telephony in the business segment in Poland, 2007-2013 52
Average monthly bills for using mobile internet services in enterprises and public institutions in Poland, December 2012 52
Number of active SIM cards in the business segment in Poland (million) and its annual change (%), 2012-2017 53
Share of the business segment in the mobile telephony market in Poland, in terms of the number of active SIM cards (%), 2012-2017 54
Value (PLN bn) and change (%) of the market of mobile telephony for the business segment in Poland, 2012-2017 55
Value changes of the market of mobile telephony for the business segment in Poland, by key segments (%), 2012-2017 55
Value structure of the market of mobile telephony for the business segment in Poland, by types of services (%), 2012-2017 56
Value (PLN bn) and change (%) of the retail market of fixed-line telephony for the business segment in Poland, 2007-2013 57
Number (million) and change (%) of fixed-line telephony services in the business segment in Poland, 2007-2013 58
Number (million) and change (%) of fixed telephony lines in the business segment in Poland, 2007-2013 59
Net increase in the number of fixed telephony lines and services in the business segment in Poland (‘000), 2007-2013 59
Shares of PSTN and VoIP/WLL lines in the total number of fixed-line telephony services in the business segment in Poland (%), 2007-2013 60
Change in the number of PSTN lines and fixed-line telephony services in the business segment and in households in Poland (%), 2007-2013 60
Share of the business segment in the total number of fixed-line telephony services in Poland (%), 2007-2013 61
Structure of the market of fixed-line telephony in the business segment in Poland (%), by the number of the key players’ services (million), H1 2013 62
Structure of the market of fixed-line telephony in the business segment in Poland (%), by the number of the key players’ lines (million), H1 2013 63
Number of WLR lines in Poland, broken down into the segments of businesses and individuals (million), 2010-2013 64
Growth rate of the market of fixed-line telephony for the business segment in Poland in terms of value and volume (%), 2007-2013 64
Aggregated value of the average monthly revenue per user of fixed-line telephony services in the business segment in Poland (PLN), 2007-2013 65
Average aggregated monthly call time per active fixed-line telephony service in the business segment in Poland (minutes), 2007-2013 66
Share of the business segment in the total revenue from individual call types in the fixed-line telephony in Poland (%), 2007-2013 67
Share of the business segment in the traffic generated by individual call types in the fixed-line telephony in Poland (%), 2007-2013 67
Number of VoIP telephony lines in the business segment in Poland (‘000) and its change (%), 2007-2013 68
Value (PLN m) and change (%) of the market of VoIP telephony for the business segment in Poland, 2007-2013 69
Shares of subscription fees and call charges in the volume of the VoIP market in the business segment in Poland (%), 2007-2013 69
Value structure of the VoIP market in the business segment in Poland, by key segments (PLN m), 2007-2013 70
Share of VoIP telephony in revenue generated by individual types of calls in the business segment in Poland (%), 2007-2013 71
Share of VoIP telephony in the market of calls in Poland, by volume of traffic in the business segment and in total (%), 2007-2013 71
Shares of PSTN and VoIP networks in the value of the market of domestic calls in the business segment in Poland (%), 2007-2013 74
Shares of PSTN and VoIP networks in the volume of the market of domestic calls in the business segment in Poland (%), 2007-2013 75
Shares of PSTN and VoIP networks in the value of the market of F2M calls in the business segment in Poland (%), 2007-2013 76
Shares of PSTN and VoIP networks in the volume of the market of F2M calls in the business segment in Poland (%), 2007-2013 76
Shares of PSTN and VoIP networks in the value of the market of international calls in the business segment in Poland (%), 2007-2013 77
Shares of PSTN and VoIP networks in the volume of the market of international calls in the business segment in Poland (%), 2007-2013 78
Number of fixed-line telephony services in the business segment in Poland (million) and its change (%), 2012-2017 79
Number of alternative fixed-line telephony services in the business segment in Poland (‘000) and change (%, y-o-y), 2012-2017 79
Structure of the market of fixed-line telephony services in the business segment in Poland, broken down into traditional lines and alternative services (%), 2012-2017 80
Change in the number of fixed-line telephony services in Poland, broken down into the business segment and households (%), 2012-2017 81
Value (PLN bn) and change (%) of the market of fixed-line telephony in the business segment in Poland, 2012-2017 82
Value (PLN bn) and change (%) of the market of DLISP services for the business segment in Poland, 2006-2017 83
Value structure of the market of DLISP services for the business segment in Poland (%), 2006-2017 84
Value (PLN m) and change (%) of the internet access market in the business segment in Poland, 2006-2013 85
ARPU generated by ISP services in the business segment in Poland (PLN), by types of lines, 2011-2012 85
Number of subscribers to internet access services in the business segment in Poland (‘000) and change (%), 2006-2013 86
Shares of individual types of enterprises in the number of broadband internet subscribers in the business segment in Poland (%), 2013 87
Share of enterprises in Poland having internet access (%), 2006-2012 88
Types of internet access used by SMEs in Poland (%), 2012 88
Shares of individual types of internet connections used by large scale enterprises in Poland (%), April 2013 89
Number of subscribers (‘000) to internet access services in the business segment in Poland and change (%), 2012-2017 90
Value (PLN m) and change (%) of the internet access market in the business segment in Poland, 2012-2017 91
Value (PLN m) and change (%) of the data transmission market in Poland, 2006-2013 91
Value (PLN m) and change (%) of the data transmission market in Poland, 2012-2017 92
Value of IP VPN/MPLS services in Poland (PLN m) and their share in the data transmission market (%), 2008-2013 93
Value (PLN m) and change (%) of the retail line rental market in Poland, 2006-2013 93
Shares of individual types of lines in the revenue generated on the retail line rental market in Poland (%), 2011-2012 95
Shares of enterprises in retail line rental revenue in Poland (%), 2012 95
Value (PLN m) and change (%) of the retail line rental market in Poland, 2012-2017 96
Value (PLN bn) and change (%) of the wholesale telecommunications services market in Poland, 2007-2017 98
Structure of the wholesale telecommunications services market in Poland, by key segments (%), 2007-2017 98
Value (PLN bn) and change (%) of the wholesale mobile telephony market in Poland, 2007-2013 99
Structure of the wholesale mobile telephony market in Poland, by the operators’ revenue source (PLN bn), 2007-2013 100
Top players’ shares in the wholesale mobile telephony market in Poland (%), by revenue (PLN bn), 2012 101
Mobile termination rates in MNO’s networks in Poland (PLN per minute net), 2010-2013 102
Value (PLN bn) and change (%) of the market of call termination in mobile telephony in Poland, 2007-2013 102
Traffic volume growth rate in mobile networks in Poland, by connection type (%), 2009-2012 103
Volume (billion minutes) and change (%) of the market of call termination in mobile telephony in Poland, 2007-2013 104
Top players’ shares in the mobile telephony traffic termination market in Poland (%), by traffic volume (billion minutes), 2012 104
Value (PLN bn) and change (%) of the market of SMS termination in mobile telephony in Poland, 2007-2013 105
Volume (billion) and change (%) of the market of SMS termination in mobile telephony in Poland, 2007-2013 106
Value (PLN m) and change (%) of the market of call origination in mobile telephony in Poland, 2007-2013 107
Volume (billion minutes) and change (%) of the market of call origination in mobile telephony in Poland, 2009-2013 108
Value (PLN bn) and change (%) of the wholesale market in fixed-line telephony in Poland, 2007-2013 109
Value structure of the wholesale market in fixed-line telephony in Poland (PLN m), broken down by categories, 2007-2013 109
Top players’ shares in the wholesale fixed-line telephony market in Poland (%), by revenue (PLN m), 2012 110
Value (PLN m) and change (%) of the market of call origination in fixed-line telephony in Poland, 2007-2013 111
Volume (billion minutes) and change (%) of the market of call origination in fixed-line telephony in Poland, 2007-2013 112
Value (PLN m) and change (%) of the market of call termination in fixed-line telephony in Poland, 2007-2013 112
Volume (billion minutes) and change (%) of the market of call termination in fixed-line telephony in Poland, 2007-2013 113
Value (PLN bn) and change (%) of the market of call transit and wholesale services in own networks in fixed-line telephony in Poland, 2007-2013 114
Value structure of the market of call transit and wholesale services in the fixed-line telephony in Poland (PLN m), by key segments, 2008-2013 115
Volume (billion minutes) and change (%) of the market of call transit in own networks in fixed-line telephony in Poland, 2007-2013 116
Value (PLN bn) and change (%) of TP SA’s revenue generated by line rental in Poland, 2002-2012 117
Top players’ shares in the wholesale line rental market in Poland (%), by revenue, 2012 118
Value (PLN m) and change (%) of the wholesale line rental market in Poland, 2006-2013 118
Shares of revenue generated by individual line types in the total line rental revenue in Poland (%), 2012 119
Shares of individual line types in the total number of leased lines in Poland (%), 2012 119
Total call time (million minutes) and change (%) in passive roaming in Poland, 2008-2012 127
Total number of SMS messages sent (million) and change (%) in passive roaming in Poland, 2008-2012 128
Total revenue from passive roaming services provided in Poland (PLN m) and change (%), 2008-2012 128
Total data transmission in passive roaming in Poland (million MB), 2008-2012 129
Total call time in active roaming in Poland (million minutes) and change (%), 2008-2012 129
Total number of sent SMS messages (million) in active roaming in Poland and change (%), 2008-2012 130
Total data transmission in active roaming in Poland (million MB), 2008-2012 130
Total revenue from active roaming services provided in Poland (PLN bn) and change (%), 2008-2012 131
Structure of ATM’s telecommunications revenue (PLN m, %), 2012 135
Value (PLN m) and change (%) of GTS Poland’s sales revenue, 2006-2012 139
Structure of Netia’s fixed-line telephony services in the segment of business clients (%), by the manner of service provision, 2009-H1 2013 147
Structure of Netia’s capital expenditure in Poland (%), by key areas (PLN m), 2011-2012 148
Netia’s revenue generated by interconnection charges and wholesale services in Poland (PLN m), Q1 2011-Q2 2013 150
Number of TP SA’s (Orange’s) WLR lines in Poland (million), Q1 2011-Q3 2013 157
Number of TP SA’s (Orange’s) LLU lines in Poland (‘000), Q1 2011-Q3 2013 158
Number of TP SA’s (Orange’s) BSA lines in Poland (‘000), Q1 2011-Q3 2013 158

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