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Published on : Oct 24, 2016

ALBANY, NY, Oct 24, 2016: The report " Global OSS-BSS Software Industry 2016 "offers a detailed evaluation of the market’s growth in terms of volume as well as revenue across different regions and key countries, including the U.S., Japan, Germany, and China. It also serves as an essential source of information for existing and new players by analyzing market entry and investment feasibility.

The robust growth of the telecommunication sector worldwide is impelling communication service providers to offer services such as data, voice, internet, video, multimedia, and mobile commerce. The growing demand for these customer care services is driving the global OSS BSS software market. These software play a vital role in the development of convergent billing systems and the rising demand for convergent billing is fuelling the growth of the market.

On the other hand, the absence of standardization and proper guidelines is hampering the development of the market. Moreover, factors such as increasing security issues, longer process cycles, and low data accuracy are challenging the growth of the market. However, the scenario is estimated to change in the forthcoming years and the anticipated standardization and regulatory backing are likely to mitigate these issues over the long term.

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The global OSS BSS software market can be broadly divided into operations support system (OSS) and business support system (BSS). Due to the ability of BSS to deliver a customized mix of services, communication service providers are increasingly deploying it for convergent billing to boost their market revenue. As a result, the demand for BSS software is likely to remain strong throughout the forecast period of 2016–2020. 

On the basis of geography, the market is segmented into North America, Europe, and Asia. The North America segment is expected to witness significant growth due to the rising demand for solutions related to revenue management, service assurance, and customer management. Moreover, the increasing presence of mobile network providers and telecom providers is contributing to the growth of this region. The Asia market for OSS and BSS software is anticipated to flourish owing to the increasing demand for mobile internet, the declining average revenue per user (ARPU) for voice, the rising degree of convergence, and the growing need for operational efficiency and innovation. In Europe, the growth of the market can be attributed to the widening base of subscribers and the increasing demand for augmented services such as billing and revenue management.

Due to low entry barriers, the global OSS BSS software market is highly competitive in nature. Companies are offering comprehensive and innovative BSS and OSS solutions along with service delivery platforms to stay relevant in the market. Some of the leading players in the market are Accenture Plc., Amdocs Ltd., Hewlett Packard Company, Nokia Siemens, and Ericsson.

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