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Maximizing Retail Banking Cost Efficiency: Market Dynamics, Profitability Outlook and Technology Strategies

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Published Date : Dec 2013

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No. of Pages : 29 Pages


This report examines how to maximise retail bank cost efficiences through your technology strategy.


Banks across the world are revisiting their operational strategies, branch banking models, distribution channels and expansion strategies to achieve cost efficiencies and increase profits. There has been increased emphasis on utilizing technology to improve profitability and achieve cost efficiencies; the role of technology has changed from being a process driver to a revenue generator. 


  • This report provides an analysis of key trends and drivers within retail banking 
  • Profitability Outlook 
  • Examination of the most efficient technological strategic framework 
  • Detailed case studies

Reasons To Buy

  • Gain insight into the various technology strategies adopted by banks to maximize cost efficiencies 
  • Understand current and future drivers of retail banking profitability 
  • Examine best practice case examples adopted by various banks across the world to increase profitability and achieve cost-efficiency

Key Highlights

Table of Content

1 Executive Summary

2 Retail Banking Market Dynamics and Profitability Outlook
2.1 Profitability Outlook of Retail Banks
2.2 Analysis of Market Drivers and Key Challenges

3 Technology Strategies
3.1 Technology Strategic Framework for Profitability
3.1.1 Revenue focus areas
3.1.2 Cost focus areas
3.2 Best Practices
3.2.1 Bank of Baroda re-engineered its IT processes to gain operational efficiencies
3.2.2 Bank Sohar of Oman integrated its multichannel delivery platform
3.2.3 Adoption of modern technology by Capital Bank to counter money laundering
3.2.4 Bank Central Asia (BCA) signed up NICE Actimize to improve AML IT infrastructure

4 Appendix
4.1 Methodology
4.2 Contact Timetric
4.3 About Timetric
4.4 Timetrics Services
4.5 Disclaimer

List of Table

Table 1: Current and Future Drivers of Retail Banking Profitability
Table 2: Impact of Banking Regulations

List of Chart

Figure 1: Market Drivers and Key Challenges
Figure 2: Key Factors for Technological Investment
Figure 3: Technology Strategic Framework for Profitability
Figure 4: Case Study – Bank of Baroda
Figure 5: Case Study – Bank Sohar
Figure 6: Case Study – Capital Bank Signed Up SAS for AML Solutions
Figure 7: Case Study – BCA Deployed AML Solutions From NICE Actimize\"

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