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Global Unified Communication as a Service Market 2017-2021

Published By :

Technavio

Published Date : Feb 2017

Category :

Consumer Electronics

No. of Pages : 70 Pages

ABSTRACT
About Unified Communication

UCaaS is a cloud-based deployment model of unified communications (UC) technology such as enterprise audio and video conferencing, hosted VoIP, and cloud private branch exchange (PBX). UCaaS is implemented in enterprises to communicate and collaborate globally in a cloud-based ICT ecosystem.

Technavios analysts forecast the global unified communication as a service market to grow at a CAGR of 25.32% during the period 2017-2021.

Covered in this report
The report covers the present scenario and the growth prospects of the global unified communication as a service market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:
Americas
APAC
EMEA

Technavio's report, Global Unified Communication as a Service Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
8x8
AT&T
Google
Microsoft
Verizon Enterprise Solutions

Other prominent vendors
Avaya
BT
Cisco Systems
Fuze
West Unified Communications Services
Mitel
PanTerra Networks
Polycom
RingCentral
ShoreTel
Star2Star
Tata Communications
Telefnica
Telstra
Vonage

Market driver
Increased requirement to comply with regulatory and compliance norms.
For a full, detailed list, view our report

Market challenge
System integration and interoperability issues.
For a full, detailed list, view our report

Market trend
Growing momentum of cloud brokerage services.
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2021 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.




Table of Contents
PART 01: Executive summary
PART 02: Scope of the report
PART 03: Research Methodology
PART 04: Introduction
Key market highlights
PART 05: Market landscape
Market overview
PART 06: Market segmentation by application
Global UCaaS market by application
Enterprise collaboration
Enterprise telephony
Contact center
PART 07: Market segmentation by end-user
Global UCaaS market by end-user
ICT
BFSI
Healthcare
Retail
Manufacturing
PART 08: Geographical segmentation
Global UCaaS market by geography
Americas
EMEA
APAC
PART 09: Decision framework
PART 10: Drivers and challenges
Market drivers
Impact of drivers on key customer segments
Market challenges
Impact of challenges on key customer segments
PART 11: Market trends
Increased adoption of BYOD and mobility
Hybrid UCaaS gaining more traction
Growing momentum of cloud brokerage services
Emergence of WebRTC
Rising popularity of OTT applications
PART 12: Five forces analysis
PART 13: Vendor landscape
Competitive Scenario
PART 14: Key vendor profile
8x8
AT&T
Google
Microsoft
Verizon Enterprise Solutions
Other prominent vendors
PART 15: Appendix
List of abbreviations





Exhibit 01: Traditional on-premises versus cloud-based UC systems
Exhibit 02: Integration of communication
Exhibit 03: Characteristics of UC
Exhibit 04: Characteristics and descriptions of UC
Exhibit 05: Global UCaaS market 2016-2021 ($ billions)
Exhibit 06: UCaaS contract analysis
Exhibit 07: Global UCaaS market: Segmentation by application 2016 (% share)
Exhibit 08: Global UCaaS market: Segmentation by enterprise collaboration 2016-2021 ($ billions)
Exhibit 09: Global UCaaS market: Segmentation by enterprise telephony 2016-2021 ($ billions)
Exhibit 10: Global UCaaS market: Segmentation by contact center 2016-2021 ($ billions)
Exhibit 11: Global UCaaS market segmentation by end-user 2016 (% share)
Exhibit 12: Global UCaaS market in ICT sector 2016-2021 ($ billions)
Exhibit 13: Global UCaaS market in BFSI sector 2016-2021 ($ billions)
Exhibit 14: Global UCaaS market in BFSI sector 2016-2021 ($ billions)
Exhibit 15: Global UCaaS market in retail sector 2016-2021 ($ billions)
Exhibit 16: Global UCaaS market in manufacturing sector 2016-2021 ($ billions)
Exhibit 17: Global UCaaS market segmentation by geography 2016
Exhibit 18: UCaaS market in the Americas 2016-2021 ($ billions)
Exhibit 19: UCaaS market in EMEA 2016-2021 ($ billions)
Exhibit 20: UCaaS market in APAC 2016-2021 ($ billions)
Exhibit 21: Impact of drivers
Exhibit 22: Impact of challenges
Exhibit 23: Hybrid cloud integration model
Exhibit 24: Cloud service brokerage model
Exhibit 25: Five forces analysis
Exhibit 26: Competitive factors for long-term sustainable growth
Exhibit 27:x8: Recent developments
Exhibit 28: AT&T: Recent developments
Exhibit 29: Google: Recent development
Exhibit 30: Microsoft: Recent developments
Exhibit 31: Verizon Enterprise Solutions: Recent developments

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