ResearchMoz

Cloud Office and Collaboration Productivity Applications Market Shares, Strategies, and Forecasts, Worldwide, 2012 to 2018

Winter Green Research
Published Date » 2012-04-12
No. Of Pages » 690
   
 WinterGreen Research announces that it has published a new study on Cloud Office and Collaboration Productivity Applications. The 2012 study has 690 pages, 177 tables and figures. Worldwide markets are poised to achieve steady growth as mobile devices become the standard for client computing. 
   
 Cloud office productivity suites feature systems that are online and intuitive to use. They are part of social networking; they represent personalized use of computing. People can start a project without help from anyone, can ask for help if they need it, and can produce a result, a document, analysis, or presentation. Productivity software is becoming easier to use, increasingly inclusive of media, pictures, and video materials. 
   
 Collaboration is a big part of cloud based...
Table Of Contents

Cloud Client Office and Collaboration Office

Productivity Applications Market Shares

and Forecasts  ES-1

Cloud Office and Collaboration Productivity Applications

Market Driving Forces ES-1

Cloud Office and Collaboration Productivity Applications

Market Share ES-5

Cloud Office and Collaboration Productivity Applications

Market Forecasts ES-7

1.Cloud Office Productivity Market Description and Market Dynamics
1.1 Private Cloud Computing Model 1-1
1.1.1 IBM WebSphere SOA Open Systems Cloud Foundation 1-1
1.1.2 IBM SOA Foundation 1-2
1.1.3 IBM SOA Governance Lifecycle 1-5
1.1.4 Cloud Model For Consuming And Delivering Business And IT Services 1-9
1.1.5 IBM Cloud Computing 1-9
1.1.6 IBM Cloud Business Model 1-10
1.1.7 Microsoft Cloud Business Model: Private Cloud – Unlimited Virtualization Rights 1-10
1.1.8 Comcast Expands Commercial Play With Cloud-Based VoIP, UC offering 1-13
1.2 Office Productivity Software 1-14
1.3 Office Productivity Suites 1-16
1.3.1 Productivity Software Vendors 1-16
1.4 Teams Work Together Effectively 1-17
1.4.1 Digital Notebook 1-20
1.5 Cloud Computing Permits User Web Services Access 1-20
1.5.1 Cloud Computing Aspects 1-22
1.6 Web 2.0 Internet Scale Mainstream Applications 1-24
1.6.1 Design Patterns 1-25
1.6.2 Data Driven Cloud Computing 1-26
1.6.3 Network Effects 1-26
1.6.4 Collaboration 1-27
1.6.5 Social Networking Heuristics 1-27
1.6.6 Wiki-Style Collaborative Editing

2. Cloud Client Office and Collaboration Office Productivity Applications Market Shares and Forecasts  2-1
2.1 Cloud Office and Collaboration Productivity Applications Market Driving Forces 2-1
2.2 Cloud Office and Collaboration Productivity Applications Market Share 2-5
2.2.1 Microsoft Office 365 and Cloud Productivity Applications 2-9
2.2.2 Google Apps for Medium Business 2-10
2.2.3 IBM 2-11
2.2.4 IBM SmartCloud Social LotusLive 2-11
2.2.5 IBM SmartCloud Features of LotusLive iNotes 2-12
2.2.6 IBM PureFlex System Provides Benefits for Managed Service Providers 2-13
2.2.7 IBM SmartCloud LotusLive iNotes Targets Google 2-13
2.2.8 IBM LotusLive Marketing Tools 2-13
2.2.9 IBM Takes Aim at Microsoft Exchange 2-14
2.2.10 Amazon Web Services 2-14
2.2.11 Appe iCloud 2-15
2.2.12 Fujitsu 2-16
2.2.13 Adobe Creative Cloud 2-16
2.2.14 Hewett Packard 2-17
2.2.15 Dell / Wyse Technology 2-17
2.3 Cloud Office Applications Services Provider Market Shares 2-18
2.3.1 NTT 2-20
2.3.2 Comcast Offers Cloud-Based Unified Communications Solution for the Mid-Market 2-20
2.3.3 Verizon nPhase M2M Service Delivery Platform  2-21
2.3.4 AT&T Cloud Services 2-21
2.3.5 Century Link 2-22
2.3.6 Sprint Complete Collaboration 2-22
2.3.7 British Telecom (BT) and Cisco 2-22
2.3.8 Orange 2-23
2.3.9 Deutsche Telekom Data Services From The Cloud 2-23
2.3.10 Vodafone 2-23
2.4 Cloud Office and Collaboration Productivity Applications Market Forecasts 2-24
2.4.1 Cloud Office Productivity and Collaboration Applications Software Markets Forecasts 2-27
2.4.2 Cloud Office Productivity and Collaboration Service Provider Applications Market Forecasts 2-29
2.4.3 Thin client and desktop virtualization solutions 2-31
2.5 Cloud Office Productivity and Collaboration Applications Software Regional Market Segments 2-32
2.5.1 127 Telecommunications Operators Worldwide Selling Cloud Data Services

3.Cloud Office and Collaboration Productivity Applications Product Description  3-1
3.1 Microsoft Office 365 3-1
3.1.1 Microsoft Office 365 3-4
3.1.2 Microsoft Applications 3-5
3.1.3 Windows Server 2008 R2 SP1 Operating System  3-6
3.1.4 Microsoft Application Controller 3-7
3.1.5 Windows Server 2008 R2 Hardware and Scaling Features 3-8
3.1.6 Microsoft R2 Supports Reduced Power Consumption 3-8
3.1.7 Microsoft Reduces Costs with Virtualization 3-9
3.1.8 Microsoft Simplifies Datacenter Management 3-9
3.1.9 Microsoft Improves Datacenter Security 3-10
3.1.10 Microsoft Sharepoint for Windows 3-10
3.1.11 Microsoft Solutions for Internet Sites 3-11
3.1.12 Microsoft SharePoint 2010 3-13
3.1.13 Microsoft Windows Sharepoint Sites 3-13
3.1.14 Microsoft Windows Sharepoint Communities 3-13
3.1.15 Microsoft Windows Sharepoint Composites 3-14
3.1.16 Microsoft Windows Sharepoint Content 3-14
3.1.17 Microsoft Windows Sharepoint Insights 3-14
3.1.18 Microsoft Windows Sharepoint Search 3-14
3.2 IBM Lotus Live Social Cloud 3-14
3.2.1 IBM Lotus Software 3-18
3.2.2 IBM SmartCloud for Social Business 3-19
3.2.3 IBM SmartCloud Email & Calendar 3-21
3.2.4 IBM LotusLive Marketing Tools 3-25
3.2.5 IBM LotusLive Engage 3-25
3.2.6 IBM LotusLive Suite Social Cloud for Selling 3-26
3.3 Google Apps for Small Business 3-27
3.3.1 Google Apps for Medium Business 3-29
3.3.2 Google Apps for Enterprise 3-30
3.3.3 Google Gmail 3-31
3.3.4 Google Calendar 3-32
3.3.5 Google Docs 3-32
3.3.6 Google Cloud Connect 3-33
3.3.7 Google Sites 3-33
3.4 Apple Documents in the iCloud 3-34
3.4.1 Appe iCloud Comes With Every New Apple Device 3-37
3.4.2 Apps Ready For Apple iCloud. 3-38
3.4.3 Apple iTunes in the Cloud 3-38
3.4.4 Apple Photo Stream  3-38
3.4.5 Apple Apps, Books, and Backup 3-39
3.4.6 Apple Calendar, Mail, and Contacts 3-40
3.4.7 Apple Find My Friends and Find My iPhone 3-40
3.4.8 Apple Set up iCloud 3-42
3.5 Amazon Web Services 3-42
3.5.1 Amazon Web Services Economics Center 3-43
3.5.2 Amazon Web Services Agility and Instant Elasticity 3-47
3.5.3 Amazon Elastic Compute Cloud (Amazon EC2) 3-49
3.5.4 Amazon Relational Database Service (Amazon RDS) 3-51
3.5.5 Amazon Application Hosting 3-52
3.5.6 Amazon Content Delivery 3-53
3.6 Adobe Creative Cloud 3-53
3.6.1 Adobe Online Business Optimization, powered by Omniture 3-54
3.6.2 Adobe® Digital Marketing Suite, powered by Omniture 3-55
3.7 Dell Acquires Wyse Technology 3-58
3.7.1 Wyse Technology Leadership 3-58
3.8 Corel VideoStudio Pro X5 3-60
3.8.1 Corel WordPerfect Office X5 3-61
3.9 Novell LibreOffice 3-62
3.9.1 Novell/NetIQ Cloud Manager 3-63
3.10 OpenOffice.org 3-64
3.10.1 OpenOffice Writer 3-65
3.10.2 OpenOffice Calc 3-67
3.11 Salesforce.com Sales Cloud 3-71
3.11.1 Salesforce.com Trusted Cloud Apps And Platform  3-71
3.11.2 Salesforce.com Sales Cloud 3-72
3.12 Facebook Groups 3-73
3.13 AppScale 3-76
3.14 Verizon nPhase M2M Service Delivery Platform  3-77
3.14.1 Outsourcing IT Functions to Verizon 3-79
3.14.2 Verizon Everything-As-A-Service (EaaS) Model 3-79
3.14.3 Verizon EaaS: IT Integrated Tool Suite 3-80
3.14.4 Verizon Ability To Provide A Fully Integrated And Always Up-To-Date It Environment 3-80
3.14.5 Verizon Cloud Moves from Administration To Innovation 3-81
3.15 Workday Integration Cloud 3-82
3.16 Intermedia Hosted Microsoft Office Communications Server 2007 83
3.17 AT&T Cloud Services 3-84
3.17.1 AT&T SaaS Enablement 3-85
3.17.2 AT&T Cloud Storage 3-86
3.18 Comcast 3-88
3.18.1 Comcast Offer Cloud-Based Unified Communications Solution for the Mid-Market 89
3.18.2 Comcast Combines Voice Services with E-Mail and Messaging 3-91
3.18.3 Comcast Business VoiceEdge™ Cloud-Based Voice And Unified Communications Solution 3-93
3.18.4 Comcast Business Services Expands Voice Portfolio with Business VoiceEdge™  3-94
3.19 Century Link 3-95
3.20 Sprint Fully Integrated Cisco Hosted Solution 3-99
3.20.1 Sprint Complete Collaboration 3-99
3.20.2 Cisco, Sprint all IP network with SIP Trunking 3-100
3.20.3 Sprint Deploying Cisco Customer Collaboration At Its Contact Center Locations 3-102
3.21 British Telecom (BT) and Cisco 3-103
3.22 Cisco Hosted Collaboration Solution 3-103
3.23 Orange 3-105
3.24 NTT 3-106
3.24.1 Cloud-Based DaaS (Desktop as a Service) Offerings Powered by Fujitsu 3-106
3.24.2 70 Percent Of Japanese Businesses Have Prohibition On Taking PCs Away From The Office 3-109
3.25 Deutsche Telekom Data Services From The Cloud 3-111
3.25.1 Deutsche Telekom Group-Wide Alignment Adding Momentum To International Cloud Strategy 3-112
3.25.2 Deutsche Telekom As The Trusted Cloud Partner for SMBs 3-112
3.25.3 Deutsche Telekom Start of De-Mail 3-114
3.26 Vodafone 3-115
3.26.1 Vodafone Cloud Services Features: 3-115
3.27 Fujitsu 3-116
3.27.1 Fujitsu Cloud Services 3-117
3.28 Telstra Certified by Cisco 3-118
3.29 Windstream

4. Cloud Office Productivity Software Technology  4-1
4.1 State Machine 4-1
4.1.1 Network Strategy 4-3
4.1.2 Web Services and Service Oriented Architecture (SOA) Tier Architecture 4-4
4.1.3 SOA Representational State Transfer Is A Mode Of Communication Accessible To Programs And Humans 4-5
4.1.4 Registry SOA engine 4-6
4.1.5 FastSOA Architecture 4-7
4.2 Office Productivity Dynamic Architecture 4-7
4.2.1 Google Search Engine Dynamic Architecture 4-10
4.2.2 BigFiles 4-11
4.2.3 Repository 4-11
4.2.4 Microsoft .Net Defines Reusable Modules Dynamically 4-12
4.2.5 Microsoft Combines Managed Modules into Assemblies 4-13
4.2.6 Microsoft Architecture Dynamic Modular Processing 4-13
4.2.7 IBM SOA Architecture is Dynamic for the Transport Layer 4-15
4.3 usiness Benefits of Office Architecture 4-21
4.3.1 Technology Issues 4-21
4.3.2 Technology Platforms 4-22
4.3.3 Existing Enterprise Asset Automated Virtualization 4-22
4.3.4 Complexity Of The Underlying IT Technologies 4-23
4.3.5 Impact of Platforms 4-24
4.3.6 Platforms and Disparate Technologies 4-25
4.3.7 Technology Analysis 4-25
4.4 Business Events 4-26
4.4.1 Event Transmission 4-29
4.4.2 Business Process Automation 4-30
4.5 Process Oriented Architecture 4-32
4.5.1 Business Process Automation 4-32
4.5.2 Business Process Management Modular Architecture 4-32
4.5.3 Business Components 4-33
4.6 Advanced E-Business Infrastructure 4-34
4.6.1 Application Integration Technical Advantages 4-36
4.6.2 Integration System Architecture 4-36
4.7 Development Toolset 4-38
4.7.1 Infrastructure And System Management 4-38
4.8 Web Services 4-39
4.8.1 Promise Of Web Services 4-39
4.8.2 Java 4-40
4.8.3 Java Technology 4-41
4.8.4 J2EE 4-42
4.8.5 Soap 4-42
4.8.6 Apache Soap 4-43
4.8.7 Load Balancer With SSL Support 4-44
4.8.8 Points Of Failure 4-44
4.8.9 Soap Limitations 4-45
4.8.10 WSDL 4-47
4.8.11 WSDL Service Descriptions 4-48
4.8.12 UDDI 4-49
4.8.13 UDDI Test Registries 4-49
4.8.14 UDDI Distributed Web Service Discovery 4-50
4.8.15 UDDI Consortium  4-51
4.8.16 WS-Inspection Document Extensibility 4-51
4.8.17 XML 4-53
4.8.18 Metadata Repository 4-54
4.8.19 Metadata Describes Location, Format, Relationships, Transformation, Rules, Cross-Reference 4-55
4.8.20 Metadata Drives Data Integration Services 4-56
4.8.21 Wrappering 4-56
4.9 Service Level Challenges 4-57
4.9.1 Quality Of Service (QoS) Functions 4-58
4.9.2 Network Efficiency 4-59
4.10 Business Need 4-60
4.10.1 Business Process Management Packaged Solutions for Rapid Deployment 4-60
4.10.2 Quality Of Service Control 4-61
4.10.3 XML Standards 4-62
4.11 Services Oriented Architecture (SOA) 4-62
4.11.1 IBM Service Oriented Architecture (SOA) 4-64
4.11.2 Business Challenge IT Imperative 4-65
4.11.3 Services Oriented Architecture And Relevant Standards 4-66
4.11.4 XML Family Of Standards 4-67
4.11.5 Integration Engines Leverage XML Processing 4-67
4.11.6 XML Standards 4-69
4.11.7 XML Role In Application Topology 4-70
4.11.8 XML Meets The Integration Challenge 4-70
4.11.9 XML Standard Communication Language 4-71
4.11.10 Web Services Protocols 4-71
4.11.11 Web Services Input And Output Formats 4-72
4.11.12 Web Services Coupling Versus Cohesion 4-73
4.11.13 Web Services Coupling 4-74
4.11.14 Web Services Cohesion 4-75
4.12 Open Systems 4-78
4.12.1 Apache™ Hadoop 4-78
4.13 Obtaining More Spectrum  4-79
4.14 M2M: A New Paradigm For Business 4-79
4.14.1 The Next Wireless Revolution

5  Cloud Office and Collaboration Productivity Applications Company Profiles  5-1
5.1 Adobe 5-1
5.1.1 Adobe Business Overview  5-3
5.1.2 Adobe Systems Digital Media 5-4
5.1.3 Adobe Systems Supports Handling The Plethora Of New Devices, Formats And Business Models 5-4
5.1.4 Adobe Systems Digital Marketing 5-4
5.1.5 Adobe Completed An Acquisition Of Privately Held Efficient Frontier 5-5
5.1.6 Adobe Systems Net Sales by Segment 5-6
5.1.7 Adobe Print and Publishing— 5-6
5.1.8 Adobe Systems Positioning 5-8
5.2 ADP Payroll Services 5-11
5.2.1 ADP Payroll Services 5-12
5.2.2 ADP Payroll Processing Choices Fit Unique Business 5-13
5.2.3 ADP Multiple Payroll Input Options 5-13
5.2.4 ADP Variety of Payroll Payment Options 5-13
5.3 Akamai 5-14
5.3.1 Akamai Customers 5-15
5.3.2 Akamai Segment Analysis 5-20
5.3.3 Akamai Video 5-24
5.3.4 Akamai Security 5-32
5.3.5 Akamai Platform Adoption 5-34
5.4 Amazon.com  5-35
5.4.1 Amazon.com Consumers 5-35
5.4.2 Amazon.com Sellers 5-36
5.4.3 Amazon Enterprise Cloud Services Positioning 5-36
5.4.4 Amazon Content Creators 5-36
5.4.5 Amazon Appstore 5-37
5.4.6 Amazon Web Services 5-37 Amazon DynamoDB Now Available in Europe 5-38
5.4.7 Amazon Net Sales 5-40
5.4.8 Amazon Business Focus 5-41
5.5 Apple 5-42
5.5.1 Apple Business Strategy 5-43
5.5.2 Apple Products 5-44
5.5.3 Apple iPhone 5-44
5.5.4 Apple iPad 5-45
5.5.5 Apple Mac Hardware Products 5-45
5.5.6 Apple iPod 5-46
5.5.7 Apple iTunes® 5-47
5.5.8 Apple Mac App Store 5-47
5.5.9 Apple iCloud 5-48
5.5.10 Apple Software Products and Computer Technologies 5-48
5.5.11 Apple Operating System Software iOS 5-48
5.5.12 Apple Mac OS X 5-49
5.5.13 Apple TV 5-49
5.5.14 Apple Net Sales 5-49
5.1 Ariba 5-50
5.6 AT&T 5-50
5.6.1 AT&T Revenue 5-51
5.6.2 AT&T Wireless 5-53
5.6.3 AT&T Services and Products 5-53
5.6.4 AT&T Voice Service – 5-53
5.6.5 AT&T Innovative Data Services 5-55
5.6.6 AT&T Business Customers 5-55
5.6.7 AT&T Data/Broadband 5-56
5.6.8 AT&T Business Secure Mobile Threats 5-57
5.6.9 AT&T Mobile Security 5-57
5.7 Axios 5-59
5.1.1 Axios Survey Reveals 68 Percent of Global Organizations Planning to Adopt Cloud Strategy 5-59
5.8 BMC 5-60
5.1.2 BMC Software Control-M 5-60
5.9 Brocade 5-61
5.9.1 Brocade Radically Simplifies Enterprise and Hosted UC Deployments 5-62
5.9.2 Brocade and Microsoft 5-63
5.10 CA Technologies 5-65
5.10.1 CA Technologies Cloud-Enables Networks 5-66
5.10.2 CA / 3Tera 5-67
5.10.3 CA Acquires 3Tera Cloud Computing Solution Provider 5-68
5.10.4 CA Rapid, Simplified Cloud Enablement 5-69
5.10.5 CA Integration with Virtual and Physical Management Technologies 5-69
5.10.6 CA Revenue 5-70
5.10.7 CA (CA: New York Stock Exchange) 5-71
5.10.8 CA Acquisitions 5-71
5.10.9 CA Business Strategy 5-72
5.10.10 CA Mainframe Products 5-73
5.10.11 CA Secure 5-73
5.10.12 CA Enables the Adoption of New Technologies 5-73
5.10.13 CA Cloud Computing 5-74
5.10.14 CA SaaS Offerings Appeal To Emerging Enterprises 5-74
5.10.15 CA Strategic Positioning For Growth 5-77
5.10.16 Analysis Of CA Strategy 5-78
5.10.17 CA Subscription and Maintenance Revenue 5-79
5.11 Century Link 5-80
5.11.1 Centurylink Fourth Quarter 2011 Revenue 5-80
5.11.2 Centurylink Regional Markets Group (RMG) 5-82
5.11.3 Centurylink Business Markets Group (BMG) 5-83
5.11.4 Centurylink Wholesale Markets Group (WMG) 5-84
5.11.5 Centurylink Savvis 5-85
5.11.6 Centurylink Savvis 5-86
5.11.7 Centurylink Integration Update: Embarq Completed; Qwest and Savvis Integrations on Track 5-86
5.11.8 Digital Realty Partnering with Centurylink / Savvis 5-87
5.11.9 Centurylink Key Strategic Initiatives 5-88
5.2 Cassiopeia Internet / Constellate 5-92
5.11.10 Constellate Strategy 5-93
5.12 Cisco 5-94
5.12.1 Cisco Forecasts Mobile Data Traffic 5-99
5.12.2 Cisco Creating Long-Lasting Customer Partnerships 5-101
5.12.3 Cisco Information Technology 5-102
5.12.4 Cisco Virtualization 5-103
5.12.5 Competitive Landscape In The Enterprise Data Center 5-104
5.12.6 Cisco Architectural Approach 5-105
5.12.7 Cisco Switching 5-106
5.12.8 Cisco NGN Routing 5-107
5.12.9 Cisco Collaboration 5-109
5.12.10 Cisco Service Provider Video 5-110
5.12.11 Cisco Wireless 5-110
5.12.12 Cisco Security 5-111
5.12.13 Cisco Data Center Products 5-111
5.12.14 Cisco Other Products 5-111
5.12.15 Cisco Systems Net Sales 5-112
5.12.16 Cisco Systems Revenue by Segment 5-115
5.12.17 Cisco Telepresence Systems Segment Net Sales 5-116
5.12.18 Cisco Tops 10,000 Unified Computing System Customers 5-120
5.12.19 Cisco Customer Focus 5-121
5.12.20 Cisco Tops 10,000 Unified Computing System Customers: Captures5- 53 Industry Benchmark World Records 5-121
5.13 Comcast Business Services 5-122
5.13.1 Comcast Cable 5-122
5.14 Consona 5-123
5.14.1 ActFact and Consona Partner to Deliver ERP 5-123
5.15 Corel 5-124
5.16 CrownPeak 5-124
5.16.1 CrownPeak UI for Enterprise Cloud CMS 5-125
5.17 Dell 5-127
5.17.1 Dell / Wyse Technology 5-127
5.17.2 Dell Record Fiscal Year 2012 Highlighted By Enterprise Solutions and Services Strength 5-128
5.17.3 Dell / Wyse 5-130
5.18 Descartes Global Leader in Uniting Logistics-Intensive Businesses in Commerce 5-130
5.18.1 Descartes Systems FY12 Financial Results 5-131
5.19 Deutsche Telekom  5-132
5.20 EMC 5-133
5.20.1 EMC Velocity² Atmos Partner Program  5-133
5.20.2 EMC / VMware 5-134
5.20.3 EMC Virtual Storage 5-135
5.20.4 EMC Supports Information Technology (IT) 5-136
5.20.5 Information Storage Segment 5-137
5.20.6 EMC Symmetrix Systems 5-137
5.20.7 EMC CLARiiON Systems 5-138
5.20.8 EMC Celerra IP Storage Systems 5-139
5.20.9 EMC Centera Content Addressed Storage Systems 5-139
5.20.10 EMC Connectrix Directors and Switches 5-140
5.20.11 EMC Consumer and Small Business Products Division 5-140
5.20.12 EMC /Decho Corporation 5-142
5.20.13 EMC Content Management and Archiving Segment 5-142
5.20.14 EMC RSA Information Security Segment 5-143
5.20.15 EMC Global Services 5-143
5.20.16 EMC VMware Virtual Infrastructure Segment 5-144
5.20.17 EMC Information Storage Segment 5-147
5.20.18 EMC Big Data 5-148
5.20.19 Cisco and EMC 5-149
5.21 Enki 5-151
5.21.1 ENKI Technology 5-154
5.22 Enomaly 5-154
5.23 Eucalyptus 5-155
5.24 FaceBook 5-157
5.24.1 Facebook Technology 5-158
5.24.2 Facebook Platform  5-159
5.24.3 Facebook Funding 5-159
5.25 FedEx 5-163
5.25.1 FedEx Revenue 5-165
5.25.2 FedEx 5-167
5.26 Flexiant (Privately Held) 5-168
5.27 France Telecom-Orange 5-168
5.28 FrontRange Solutions 5-169
5.28.1 FrontRange Solutions Empowers Global Channel Partners for Success with ITSM SaaS Solution 5-170
5.29 Fujitsu Global Cloud Platform Service Powered by Microsoft Windows Azure 5-171
5.29.1 Fujitsu FGCP/A5 Cloud Service Provides Reliability, Control, And Compliance 5-173
5.29.2 Fujitsu FGCP/A5 Cloud Service Sales Target 5-173
5.29.3 Fujitsu Cloud Opportunities 5-174
5.29.4 Fujitsu Cloud Challenges 5-175
5.29.5 Fujitsu IT-Based Business Solutions 5-175
5.29.6 Fujitsu OSS/NOS 5-176
5.29.7 Fujitsu SOA 5-177
5.29.8 Fujitsu CentraSite SOA Governance 5-178
5.30 GigaSpaces (Private Company) 5-179
5.31 Google 5-181
5.31.1 Google / Motorola 5-183
5.31.2 Google Search 5-183
5.31.3 Google Advertising 5-184
5.31.4 Google YouTube 5-185
5.31.5 You Tube 5-186
5.31.6 youtube.com Statistics 5-186
5.31.7 YouTube Partner Program  5-187
5.31.8 youtube.com Monetization 5-188
5.31.9 youtube.com Product Metrics 5-188
5.31.10 youtube.com Content ID  5-188
5.31.11 youtube.com Social 5-189
5.31.12 YouTube Symphony Orchestra 2011 5-190
5.31.13 YouTube Play 5-190
5.31.14 Google Mobile 5-190
5.31.15 Google Local 5-191
5.31.16 Google Operating Systems and Platforms 5-192
5.31.17 Google Apps Enterprise 5-193
5.31.18 Google Q4 Revenue 5-194
5.31.19 Google Organizes The World’s Information to Make It Universally Accessible. 5-196
5.31.20 Google Business 5-197
5.31.21 Google Search Advertising 5-197
5.31.22 Google Display Advertising 5-198
5.31.23 Google Mobile Advertising 5-198
5.31.24 Google Tools for Publishers 5-199
5.32 Hewlett Packard 5-199
5.32.1 Polycom Buys Hewlett Packard Halo/HVEN Network 5-200
5.32.2 Hewlett Packard Positioning 5-200
5.32.3 HP Products and Services; Segment Information 5-202
5.32.4 Hewlett Packard Segment Revenue 5-203
5.32.5 Hewlett Packard Personal Systems and Solutions Groups 5-203
5.32.6 Hewlett-Packard Revenue 5-209
5.33 Huawei 5-216
5.33.1 Huawei Videoconferencing System for Shenshuo Railway Co. Ltd. 5-216
5.33.2 Huawei Telepresence Benefits 5-219
5.33.3 Huawei Emergency Management Videoconferencing System for Shandong Electric Power Corporation 5-220
5.33.4 Huawei Emergency Management Videoconferencing System Requirement Analysis 5-220
5.34 IBM 5-222
5.34.1 IBM Smarter Planet 5-223
5.34.2 IBM Growth Markets 5-225
5.34.3 IBM Business Analytics and Optimization 5-225
5.34.4 IBM Cloud Computing 5-226
5.34.5 IBM Business Model 5-227
5.34.6 IBM Business Segments And Capabilities 5-228
5.34.7 IBM Software Capabilities 5-231
5.34.8 IBM WebSphere 5-233
5.34.9 IBM Systems and Technology 5-235
5.34.10 IBM Global Financing 5-236
5.34.11 IBM Information as a Service Strategy 5-237
5.34.12 IBM Business Partnering Strategy 5-240
5.34.13 IBM Strategic Priorities 5-240
5.34.14 IBM BPM Powered By Smart SOA 5-242
5.34.15 IBM Delivers Integration and Innovation to Clients 5-242
5.34.16 IBM Unified Communications In The Cloud Architecture 5-243
5.34.17 IBM LotusLive Cloud-Based Portfolio Of Social Networking And Collaboration Services 5-244
5.34.18 IBM Revenue 5-245
5.34.19 IBM Software Capabilities 5-246
5.34.20 IBM Systems and Technology Capabilities 5-247
5.34.21 IBM Worldwide Organizations 5-248
5.34.22 IBM Integrated Supply Chain 5-249
5.34.23 IBM Security 5-250
5.34.24 IBM Cloud Computing 5-252
5.34.25 IBM Business Model 5-252
5.34.26 IBM Business Segments And Capabilities 5-253
5.34.27 IBM GTS Strategic Outsourcing Services Capabilities 5-254
5.34.28 IBM Global Process Services. 5-255
5.34.29 IBM Integrated Technology Services. 5-255
5.34.30 IBM GTS Services Delivery 5-255
5.34.31 IBM Application Management Service 5-257
5.34.32 IBM Premier Globally Integrated Enterprise 5-258
5.34.33 IBM Integrated Supply Chain 5-259
5.35 Intermedia 5-259
5.35.1 Cloud Services Provider Intermedia Now Offering Microsoft Office 365 5-260
5.36 Joyent 5-261
5.36.1 Joyent Cloud Partners with enStratus to Deliver Comprehensive Cloud Management Capabilities for Security, Governance, and Resource Control 5-261
5.36.2 Joyent Cloud Powers 300 Million Monthly Unique Visitors 5-262
5.37 Juniper 5-262
5.37.1 Juniper Network 5-263
5.37.2 Juniper Innovation 5-263
5.38 Kaltura 5-264
5.38.1 Kaltura – Creating Value with Video 5-264
5.38.2 Kaltura Team  5-265
5.38.3 Kaltura Open Video 5-266
5.38.4 Kaltura Customers 5-267
5.38.5 Kaltura Open Source Online Video Platform  5-269
5.39 Layered Technologies 5-270
5.39.1 Layered Tech Calibrated Range Of Managed Dedicated Hosting Solutions 5-271
5.40 Linked In 5-272
5.40.1 LinkedIn Facts 5-272
5.40.2 LinkedIn Worldwide Membership 5-273
5.40.3 LinkedIn and Business 5-275
5.41 Mediafly 5-276
5.41.1 Mediafly OnAir 5-277
5.42 Microsoft 5-278
5.42.1 Microsoft Key Opportunities and Investments 5-278
5.42.2 Microsoft Smart Connected Devices 5-278
5.42.3 Microsoft: Cloud Computing Transforming The Data Center And Information Technology 5-279
5.42.4 Microsoft Entertainment 5-280
5.42.5 Microsoft Search 5-280
5.42.6 Microsoft Communications And Productivity 5-281
5.42.7 Microsoft Sales 5-282
5.42.8 Microsoft / Skype 5-282
5.42.9 Skype Viral Marketing 5-284
5.42.10 Skype Strategic Relationships and Partners 5-284
5.42.11 Skype Peer-To-Peer Software Architecture 5-285
5.42.12 Skype Revenue 5-285
5.42.13 Skype Users And Financial Performance 5-286
5.42.14 Microsoft 5-287
5.42.15 Microsoft Smart Connected Devices 5-287
5.42.16 Microsoft: Cloud Computing Transforming The Data Center And Information Technology 5-288
5.43 NetSuite 5-288
5.43.1 Netsuite Cloud Helps Global Services Organization 5-289
5.44 Novell 5-290
5.44.1 New Novell Solution Streamlines Device Management and Security 5-291
5.45 NTT DOCOMO  5-291
5.46 OpenOffice 5-292
5.47 Oracle 5-293
5.47.1 Oracle Revenues: 5-295
5.47.2 Oracle Acquisitions / Sun, BEA, AmberPoint 5-296
5.47.3 Oracle Fiscal 2011 Acquisitions Including Art Technology Group, Inc. (ATG), 5-297
5.47.4 Oracle Fiscal 2010 Acquisitions 5-298
5.47.5 Oracle Software Business 5-298
5.47.6 Oracle SOA 5-298
5.47.7 Oracle / Amberpoint 5-300
5.47.8 Oracle SOA Suite 5-301
5.47.9 Oracle JDeveloper – 5-303
5.47.10 Oracle / Stellent 5-304
5.48 Progress Software 5-305
5.48.1 Progress Software and FFastFill Partner to Deliver First Low-latency Hosted FX Aggregation and Algo Trading Solution 5-306
5.49 Quark 5-307
5.49.1 Publication-based iPad App with QuarkXPress 5-308
5.50 Rackspace 5-308
5.50.1 Rackspace Acquires SharePoint911 5-309
5.51 RedHat 5-309
5.52 Rightscale 5-310
5.52.1 RightScale and Equinix Partnership Delivers New Cloud Management Service for Private and Public Cloud Infrastructure 5-310
5.53 Sage Group, plc / Sage CRM 5-311
5.54 Salesforce.com  5-312
5.54.1 Salesforce Rypple Enables Aligning People Across The Employee Social Network 5-312
5.55 Service-now.com  5-313
5.56 Software AG  5-314
5.57 Sprint Nextel 5-316
5.58 SugarCRM 5-316
5.59 SumTotal 5-317
5.59.1 SumTotal End-to-End and Integrated Strategic HCM 5-318
5.60 Symantec 5-318
5.61 TelX 5-319
5.62 Telstra 5-321
5.62.1 Telstra Broadband 5-324
5.63 Tenzing 5-325
5.63.1 Tenzing Service Approach 5-325
5.63.2 Tenzing Operations Model: 5-325
5.64 Tibco 5-326
5.64.1 Tibco Challenge: Big Data & Meeting the Demands of Digital Consumers 326
5.64.2 Harness the Power of TIBCO's Event- Enabled Enterprise Platform  5-326
5.64.3 Tibco Software Middleware And Infrastructure Software 5-327
5.64.4 Tibco Software Products 5-329
5.64.5 Tibco SOA and Core Infrastructure 5-330
5.64.6 Tibco Business Optimization 5-331
5.64.7 Tibco Process Automation And Collaboration 5-332
5.64.8 Tibco BPM Business Process Management, Software 5-332
5.64.9 Tibco Services 5-333
5.64.10 Tibco Revenue 5-333
5.64.11 TIBCO Platform  5-334
5.65 Twitter Information Network 5-334
5.65.1 Twitter for Businesses 5-334
5.65.2 Twitter Around The World 5-335
5.65.3 Twitter On The Go 5-335
5.65.4 Twitter for SMS 5-335
5.66 Ustream  5-335
5.67 Verizon Technologies 5-341
5.67.1 Verizon In The Wireless Market 5-342
5.67.2 Verizon Operates Advanced Broadband Backbone Networks 5-343
5.67.3 Verizon Owns And Operates Much Of The Infrastructure That Comprises The Internet 5-343
5.68 nPhase 5-343
5.69 Vodafone 5-345
5.69.1 Vodafone Cloud Features: 5-345
5.70 Windstream  5-347
5.71 Workday Software as a Service (SaaS) 5-347
5.71.1 Workday SaaS 5-348
5.72 Yahoo! 5-348
5.72.1 Yahoo! Acquires Interclick and Agreements 5-349
5.72.2 Yahoo! Communications and Communities 5-350
5.72.3 Yahoo! Search and Marketplaces 5-351
5.72.4 Yahoo! BOSS 5-352
5.72.5 Yahoo! Media 5-352
5.72.6 Yahoo! Debuted MLB.com  5-352
5.72.7 Yahoo! Screen 5-353
5.72.8 Yahoo! User Offerings 5-353
5.72.9 Yahoo! Communications and Communities 5-353
5.72.10 Yahoo! Display Revenue 5-354
5.72.11 Yahoo Net Sales by Regional Segment 5-357
5.72.12 Yahoo! Business Highlights 5-357
5.72.13 Yahoo Net Sales by Segment

List of Tables


Table ES-1 ES-2
Cloud Office Productivity Application Suite Market Driving Forces 
Table ES-2 ES-4
Cloud Office Productivity Application Suite Advantages 
Figure ES-3 ES-6
Cloud Office Applications Software Market Shares, Worldwide, 2011 
Figure ES-7 ES-7
Cloud Office and Collaboration Productivity Applications and Cloud
Services Provider Applications Market Forecasts, Dollars, Worldwide, 2012-2018
igure 1-1    1-2
IBM SOA Foundation Business, Infrastructure, and
Data Information Architecture 
Figure 1-2    1-3
IBM SOA Services Foundation 
Figure 1-3 1-6
IBM SOA Governance Lifecycle 
Figure 1-4 1-7
Private Cloud Attributes 
Table 1-5 1-8
Private Cloud Computing Model Characteristics 
Table 1-6 1-15
Office Productivity Software Products And Services 
Table 1-7 1-19
Team Based Productivity Tools 
Figure 1-8 1-21
Cloud Computing Hole of the Internet
Table 2-1 2-2
Cloud Office Productivity Application Suite Market Driving Forces 
Table 2-2 2-4
Cloud Office Productivity Application Suite Advantages 
Figure 2-3 2-6
Cloud Office Applications Software Market Shares, Worldwide, 2011 
Table 2-4 2-7
Cloud Office Productivity and Collaboration
Applications Software Market Shares, Dollars, Worldwide, 2011 
Figure 2-5 2-18
Cloud Services Provider Productivity Applications Market Shares, Dollars, 2011 
Table 2-6 2-19
Cloud Office Applications Services Providers Market Shares,
Dollars, US, 2011 
Figure 2-7 2-25
Cloud Office and Collaboration Productivity Applications and
Cloud Services Provider Applications Market Forecasts,
Dollars, Worldwide, 2012-2018 
Table 2-8 2-26
Cloud Office and Collaboration Productivity Applications and
Cloud Services Provider Applications Market Shares, Dollars,
Worldwide, 2012-2018 
Figure 2-9 2-28
Cloud Office Productivity and Collaboration Applications Software
Markets Forecasts Dollars, Worldwide, 2012-2018 
Figure 2-10 2-30
Cloud Office Productivity and Collaboration Service
Provider Applications Market Forecasts, Dollars, Worldwide, 2012-2018 
Figure 2-11 2-32
Cloud Office and Collaboration Productivity Applications Regional Market Segments, Dollars, 2011 
Table 2-12 2-33
Cloud Office and Collaboration Productivity Applications Regional Market Segments, 2011
Table 3-1  3-1
Microsoft Office 365 Email and Calendar Features 
Table 3-2 3-2
Microsoft Office 365 Office Apps 
Table 3-3 3-2
Microsoft Office 365 Web Conferencing Features 
Table 3-4 3-3
Microsoft Office 365 Web File sharing 
Table 3-5 3-3
Microsoft Office 365 Web Website 
Figure 3-6 3-4
Microsoft Office 365 
Figure 3-7 3-5
Microsoft Cloud Applications Positioning 
Figure 3-8 3-7
Microsoft Application Controller 
Figure 3-9    3-12
Microsoft Windows Sharepoint 
Table 3-10    3-13
Microsoft SharePoint Online Functions 
Table 3-11    3-15
IBM LotusLive Connections Social Networking And Collaboration Tools 
Table 3-12 3-16
IBM LotusLive Engage and LotusLive Connections Features 
Table 3-13    3-17
IBM Social Cloud LotusLive iNotes Plans Components 
Table 3-14    3-18
IBM Lotus Collaboration Features 
Figure 3-15   3-19
IBM SmartCloud 
Table 3-16    3-20
IBM SmartCloud Benefits 
Figure 3-17   3-22
IBM SmartCloud Email
Figure 3-18   3-23
IBM SmartCloud Calendar 
Table 3-19    3-24
IBM SmartCloud Calendar Features 
Table 3-20    3-28
Google Apps For Small Business Features
Google Apps for Medium Business Features 
Table 3-22 3-30
Google Apps for Enterprise Features 
Table 3-23    3-33
Google Cloud Connect Features 
Figure 3-24   3-34
Apple Documents in the Cloud 
Figure 3-25   3-36
Apple iCloud
Figure 3-26 3-40
Apple Find My Friends and Find My iPhone 
Table 3-27 3-43
Amazon Web Services Benefits 
Figure 3-28 3-45
Amazon Web Services Capacity vs. Usage Comparison 
Table 3-29 3-50
Amazon EC2 Benefits 
Table 3-30 3-52
Amazon RDS Service Highlights 
Table 3-31 3-54
Adobe Creative Cloud Services 
Figure 3-32 3-55
Adobe Online Business Optimization 
Figure 3-33 3-56
Adobe® Digital Marketing Suite 
Table 3-34 3-57
Adobe® Digital Marketing Suite Features 
Table 3-35 3-59
Wyse Thin Client Solutions Portfolio 
Table 3-36 3-60
Corel VideoStudio Pro X5 Features 
Table 3-37 3-61
Corel WordPerfect Office X5 Features 
Figure 3-38 3-66
OpenOffice Writer 
Figure 3-39 3-68
OpenOffice Calc Graph 
Figure 3-40 3-69
Open Office.Calc Formatting 
Table 3-41 3-72
Salesforce.com Positioning 
Table 3-42 3-74
Facebook Groups Share Options 
Figure 3-43 3-75
Facebook Positioning 
Table 3-44 3-76
AppScale Cloud Features 
Table 3-45 3-77
Verizon nPhase M2M Features 
Figure 3-46 3-82
Workday Integration Cloud 
Table 3-47 3-84
Intermedia's hosted Office Communications Server 2007 Features 
Table 3-48 3-86
AT&T TopLineISV Features 
Table 3-49 3-88
AT&T Cloud Storage Features 
Figure 3-50 3-91
Comcast ROI/TCO for E-Mail and Messaging, 100 Employees, Year One 
Figure 3-51 3-92
Comcast ROI/TCO for E-Mail and Messaging, 100 Employees, After Year One 
Table 3-52 3-93
Comcast ROI/TCO for E-Mail and Messaging, 100 Employees, After Eight Years 
Table 3-53    3-94
Comcast Business Services Portfolio 
Figure 3-54   3-97
Century Link National Footprint 
Figure 3-55   3-98
Century Link Data Center Footprint 
Table 3-56 3-100
Sprint Collaboration Solution Packages 
Figure 3-57 3-105
Orange Cloud Collaboration Services 
Table 3-58    3-115
Vodafone Cloud Services Features:
Table 4-1 4-4
Web Services and SOA Tier Architecture 
Table 4-2 4-6
Registry Engine 
Table 4-3 4-8
Google Dynamic Architecture 
Figure 4-4 4-12
Microsoft .Net Dynamic Definition of Reusable Modules 
Figure 4-5 4-14
Microsoft .NET Compiling Source Code into Managed Assemblies 
Figure 4-6 4-15
Microsoft Architecture Dynamic Modular Processing 
Table 4-7 4-17
Process Of SOA Implementation Depends On N-Dimensional
Interaction Of Layers That Can Be Modeled by Business Analyst 
Table 4-8 4-18
IBM SOA Business I Services Layers 
Figure 4-9 4-19
IBM Smart SOA Continuum 
Table 4-10 4-19
SOA Foundation Reference Architecture 
Table 4-13    4-33
Business Components Chained Together To Comprise A Business Service 
Table 4-14    4-37
Design Concerns For Integration System Architecture 
Table 4-15    4-46
Soap-Based Web Service Production Environment Testing 
Table 4-16    4-54
Metadata Repository 
Table 4-17    4-55
Metadata Functions 
Table 4-18 4-63
Service Oriented Architecture (SOA) Functions 
Table 4-18 (Continued) 4-64
Service Oriented Architecture (SOA) Functions 
Table 4-19 4-68
Integration Engine XML Processing Functions That Drive
Business Process Electronically End-To-End 
Table 4-20 4-72
Web Services Input Formats 
Table 4-21 4-73
Web Services Output Formats 
Table 4-22 4-77
Web Services Protocols
Table 5-1 5-1
Adobe Systems Software Target Audience 1
Table 5-2 5-2
Adobe Systems Software Target Compelling Content Uses 2
Table 5-3 5-11
ADP Payroll Services 11
Table 5-4 5-12
ADP Payroll Services and Payroll Solutions Business Sizes 12
Figure 5-5 5-15
Akamai Intelligent Platform, Cloud, and Content Delivery Solutions 15
Table 5-6 5-16
Akamai Customers 16
Figure 5-7 5-18
Akamai Global 500 Customer Analysis 18
Figure 5-8 5-19
Akamai Go To Market Channel Partners 19
Figure 5-9 5-20
Akamai Customers 520
Figure 5-10 5-21
Akamai Segment Revenue Analysis 21
Figure 5-11 5-22
Akamai Segment Growth Analysis 22
Figure 5-12 5-23
Akamai Cloud vs. Content Delivery Analysis 23
Figure 5-13 5-24
Akamai Video Mobile Device Content Delivery 24
Figure 5-14 5-25
Akamai Video Traffic Delivery Challenges 25
Figure 5-15 5-26
Akamai Media Growth Analysis 26
Figure 5-16 5-27
Akamai Content Delivery vs. Cloud Services Revenue 27
Figure 5-17 5-28
Akamai Content Server per Day Analysis 28
Figure 5-18 5-29
Akamai Mobile Traffic Delivered per Day 29
Figure 5-19 5-30
Akamai Commerce Transacted per Day 30
Figure 5-20 5-31
Akamai Traffic Growth Analysis 31
Figure 5-21 5-32
Akamai Security 32
Figure 5-22 5-33
Akamai Peak Attack Traffic 33
Figure 5-23 5-34
Akamai Platform Adoption 34
Table 5-24 5-38
Amazon Web Service Benefits 38
Table 5-25 5-39
Amazon DynamoDB Benefits 39
Table 5-26 5-41
Amazon Business Focus 41
Table 5-27 5-58
AT&T Mobile Security Benefits 58
Table 5-28 5-66
CA Technologies Network Automation 66
Table 5-29 5-77
CA Strategic Positioning For Growth 77
Table 5-30 5-78
Analysis Of CA Strategy 78
Figure 5-31 5-88
Centurylink Key Strategic Initiatives 88
Figure 5-32 5-90
Centurylink Positioning 90
Figure 5-33 5-91
Centurylink Q3 2011 Financial Summary 
Table 5-34 5-95
Cisco Target Markets 
Table 5-35 5-97
Cisco Business Model And Foundational Priorities 
Figure 5- 36 5-99
Cisco Forecasts 10.8 Exabytes per Month of Mobile Data Traffic by 2016 
Figure 5-37 5-101
Cisco Global Mobile Data Traffic Forecast by Region 
Table 5-38 5-147
EMC Storage Systems Environment Types 
Table 5-39 5-151
ENKI Managed Cloud Computing Fully Managed Virtual
Private Data Centers Positioning  
Table 5-40 5-152
ENKI Virtual Servers 
Table 5-41 5-153
ENKI Highly Available CPanel For Hosting Providers 
Table 5-42 5-160
Facebook Statistics 
Table 5-43 5-161
Facebook User Statistics 
Table 5-44 5-162
Facebook Platform Description 
Table 5-45 5-163
Facebook Platform Metrics 
Table 5-46 5-164
FedEx Express Segments 
Table 5-47 5-177
Fujitsu CentraSite SOA Product Suite Features 
Table 5-48 5-179
Fujitsu CentraSite SOA Management Information 
Table 5-49 5-182
Google Strategic Business Initiatives 2011 
Table 5-50 5-201
Hewlett Packard HP Product Set• 
Table 5-50 (Continued) 5-202
Hewlett Packard HP Product Set• 
Figure 5-51 5-218
Huawei Telepresence Solution 
Figure 5-52 5-219
Huawei Hardware And Software Videoconferencing System For
Shenshuo Railway Co. Ltd.:
Huawei Figure 5-53 5-221
Huawei Emergency Management Videoconferencing System Solution 
Figure 5-54 5-240
IBM SMB Partner Go to Market Approach 
Table 5-55 5-241
IBM Strategic Priorities 
Figure 5-56   5-267
Kaltura Customers 
Table 3-57 5-299
Oracle SOA Positioning 
Table 3-58 5-299
Oracle’s Open, Integrated SOA Stack 
Table 3-59 5-301
Oracle: Amberpoint SOA Advantages 
Table 3-60 5-302
Oracle SOA Suite Features 
Table 3-61 5-303
Oracle SOA Product Suite:
Table 5-62 5-305
Oracle / Stellent Enterprise Content Management (ECM) Software Solutions 
Table 5-63 5-315
Software AG Capabilities 
Table 5-64 5-320
TelX Capabilities 
Table 5-65 5-321
Telstra Activities 
Figure 5-66 5-328
Tibco Software Middleware And Infrastructure Software 
Table 5-67 5-330
TIBCO Software Platform Major Groups 
Figure 5-68 5-336
Ustream Eagles Hatching 
Figure 5-69 5-338
Ustream Video Content 
Table 5-70 5-346
Vodafone Cloud Features

List of Figures

NA

Upcoming Reports:

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