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BPO Services Top 5 Emerging Markets Industry Guide 2017

Published By :

MarketLine

Published Date : Apr 2017

Category :

Advertising and Marketing

No. of Pages : 104 Pages

BPO Services Top 5 Emerging Markets Industry Guide 2017

Summary

The Emerging 5 BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2012-16, and forecast to 2021). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Synopsis

Essential resource for top-line data and analysis covering the emerging five bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends and leading companies.

Key Highlights

- These countries contributed $5,424.0 million to the global bpo services industry in 2016, with a compound annual growth rate (CAGR) of 10.3% between 2007 and 2011. The top 5 emerging countries are expected to reach a value of $8,047.5 million in 2021, with a CAGR of 8.2% over the 2016-21 period.
- Within the bpo services industry, India is the leading country among the top 5 emerging nations, with market revenues of $1,470.2 million in 2016. This was followed by Brazil and China with a value of $1,287.1 and $1,210.7 million, respectively.
- India is expected to lead the bpo services industry in the top five emerging nations, with a value of $2,304.5 million in 2021, followed by China and Brazil with expected values of $2,078.8 and $1,822.8 million, respectively.

Scope

- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the emerging five bpo services market
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the emerging five bpo services market
- Leading company profiles reveal details of key bpo services market players emerging five operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the emerging five bpo services market with five year forecasts
- Compares data from Brazil, China, India, Mexico and South Africa, alongside individual chapters on each country

Reasons to buy

- What was the size of the emerging five bpo services market by value in 2016?
- What will be the size of the emerging five bpo services market in 2021?
- What factors are affecting the strength of competition in the emerging five bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up the emerging five bpo services market?
Table of Contents
Introduction
What is this report about?
Who is the target reader?
How to use this report
Definitions
Top Emerging Countries BPO Services
Industry Outlook
BPO Services in South Africa
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
BPO Services in Brazil
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
BPO Services in China
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
BPO Services in India
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
BPO Services in Mexico
Market Overview
Market Data
Market Segmentation
Market outlook
Five forces analysis
Macroeconomic indicators
Company Profiles
Leading companies
Methodology
Appendix
About MarketLine

List of Tables
Table 1: Top 5 emerging countries bpo services industry, revenue ($m), 2012-21
Table 2: Top 5 emerging countries bpo services industry, revenue ($m), 2012-16
Table 3: Top 5 emerging countries bpo services industry forecast, revenue ($m), 2016-21
Table 4: South Africa bpo services market value: $ million, 201216
Table 5: South Africa bpo services market category segmentation: $ million, 2016
Table 6: South Africa bpo services market value forecast: $ million, 201621
Table 7: South Africa size of population (million), 201216
Table 8: South Africa gdp (constant 2005 prices, $ billion), 201216
Table 9: South Africa gdp (current prices, $ billion), 201216
Table 10: South Africa inflation, 201216
Table 11: South Africa consumer price index (absolute), 201216
Table 12: South Africa exchange rate, 201216
Table 13: Brazil bpo services market value: $ million, 201216
Table 14: Brazil bpo services market category segmentation: $ million, 2016
Table 15: Brazil bpo services market geography segmentation: $ million, 2016
Table 16: Brazil bpo services market value forecast: $ million, 201621
Table 17: Brazil size of population (million), 201216
Table 18: Brazil gdp (constant 2005 prices, $ billion), 201216
Table 19: Brazil gdp (current prices, $ billion), 201216
Table 20: Brazil inflation, 201216
Table 21: Brazil consumer price index (absolute), 201216
Table 22: Brazil exchange rate, 201216
Table 23: China bpo services market value: $ million, 201216
Table 24: China bpo services market category segmentation: $ million, 2016
Table 25: China bpo services market geography segmentation: $ million, 2016
Table 26: China bpo services market value forecast: $ million, 201621
Table 27: China size of population (million), 201216
Table 28: China gdp (constant 2005 prices, $ billion), 201216
Table 29: China gdp (current prices, $ billion), 201216
Table 30: China inflation, 201216
Table 31: China consumer price index (absolute), 201216
Table 32: China exchange rate, 201216
Table 33: India bpo services market value: $ million, 201216
Table 34: India bpo services market category segmentation: $ million, 2016
Table 35: India bpo services market geography segmentation: $ million, 2016
Table 36: India bpo services market value forecast: $ million, 201621
Table 37: India size of population (million), 201216
Table 38: India gdp (constant 2005 prices, $ billion), 201216
Table 39: India gdp (current prices, $ billion), 201216
Table 40: India inflation, 201216
Table 41: India consumer price index (absolute), 201216
Table 42: India exchange rate, 201216
Table 43: Mexico bpo services market value: $ million, 201216
Table 44: Mexico bpo services market category segmentation: $ million, 2016
Table 45: Mexico bpo services market geography segmentation: $ million, 2016
Table 46: Mexico bpo services market value forecast: $ million, 201621
Table 47: Mexico size of population (million), 201216
Table 48: Mexico gdp (constant 2005 prices, $ billion), 201216
Table 49: Mexico gdp (current prices, $ billion), 201216
Table 50: Mexico inflation, 201216
Table 51: Mexico consumer price index (absolute), 201216
Table 52: Mexico exchange rate, 201216
Table 53: Genpact Limited: key facts
Table 54: Genpact Limited: key financials ($)
Table 55: Genpact Limited: key financial ratios
Table 56: HCL Technologies Limited: key facts
Table 57: HCL Technologies Limited: key financials ($)
Table 58: HCL Technologies Limited: key financial ratios
Table 59: TMF Group Holding B.V.: key facts
Table 60: Infosys Limited: key facts
Table 61: Infosys Limited: key financials ($)
Table 62: Infosys Limited: key financials (Rs.)
Table 63: Infosys Limited: key financial ratios
Table 64: ISS A/S: key facts
Table 65: ISS A/S: key financials ($)
Table 66: ISS A/S: key financials (DKK)
Table 67: ISS A/S: key financial ratios
Table 68: Cap Gemini S.A.: key facts
Table 69: Cap Gemini S.A.: key financials ($)
Table 70: Cap Gemini S.A.: key financials ()
Table 71: Cap Gemini S.A.: key financial ratios

List of Figures
Figure 1: Top 5 emerging countries bpo services industry, revenue ($m), 2012-21
Figure 2: Top 5 emerging countries bpo services industry, revenue ($m), 2012-16
Figure 3: Top 5 emerging countries bpo services industry forecast, revenue ($m), 2016-21
Figure 4: South Africa bpo services market value: $ million, 201216
Figure 5: South Africa bpo services market category segmentation: % share, by value, 2016
Figure 6: South Africa bpo services market value forecast: $ million, 201621
Figure 7: Forces driving competition in the bpo services market in South Africa, 2016
Figure 8: Drivers of buyer power in the bpo services market in South Africa, 2016
Figure 9: Drivers of supplier power in the bpo services market in South Africa, 2016
Figure 10: Factors influencing the likelihood of new entrants in the bpo services market in South Africa, 2016
Figure 11: Factors influencing the threat of substitutes in the bpo services market in South Africa, 2016
Figure 12: Drivers of degree of rivalry in the bpo services market in South Africa, 2016
Figure 13: Brazil bpo services market value: $ million, 201216
Figure 14: Brazil bpo services market category segmentation: % share, by value, 2016
Figure 15: Brazil bpo services market geography segmentation: % share, by value, 2016
Figure 16: Brazil bpo services market value forecast: $ million, 201621
Figure 17: Forces driving competition in the bpo services market in Brazil, 2016
Figure 18: Drivers of buyer power in the bpo services market in Brazil, 2016
Figure 19: Drivers of supplier power in the bpo services market in Brazil, 2016
Figure 20: Factors influencing the likelihood of new entrants in the bpo services market in Brazil, 2016
Figure 21: Factors influencing the threat of substitutes in the bpo services market in Brazil, 2016
Figure 22: Drivers of degree of rivalry in the bpo services market in Brazil, 2016
Figure 23: China bpo services market value: $ million, 201216
Figure 24: China bpo services market category segmentation: % share, by value, 2016
Figure 25: China bpo services market geography segmentation: % share, by value, 2016
Figure 26: China bpo services market value forecast: $ million, 201621
Figure 27: Forces driving competition in the bpo services market in China, 2016
Figure 28: Drivers of buyer power in the bpo services market in China, 2016
Figure 29: Drivers of supplier power in the bpo services market in China, 2016
Figure 30: Factors influencing the likelihood of new entrants in the bpo services market in China, 2016
Figure 31: Factors influencing the threat of substitutes in the bpo services market in China, 2016
Figure 32: Drivers of degree of rivalry in the bpo services market in China, 2016
Figure 33: India bpo services market value: $ million, 201216
Figure 34: India bpo services market category segmentation: % share, by value, 2016
Figure 35: India bpo services market geography segmentation: % share, by value, 2016
Figure 36: India bpo services market value forecast: $ million, 201621
Figure 37: Forces driving competition in the bpo services market in India, 2016
Figure 38: Drivers of buyer power in the bpo services market in India, 2016
Figure 39: Drivers of supplier power in the bpo services market in India, 2016
Figure 40: Factors influencing the likelihood of new entrants in the bpo services market in India, 2016
Figure 41: Factors influencing the threat of substitutes in the bpo services market in India, 2016
Figure 42: Drivers of degree of rivalry in the bpo services market in India, 2016
Figure 43: Mexico bpo services market value: $ million, 201216
Figure 44: Mexico bpo services market category segmentation: % share, by value, 2016
Figure 45: Mexico bpo services market geography segmentation: % share, by value, 2016
Figure 46: Mexico bpo services market value forecast: $ million, 201621
Figure 47: Forces driving competition in the bpo services market in Mexico, 2016
Figure 48: Drivers of buyer power in the bpo services market in Mexico, 2016
Figure 49: Drivers of supplier power in the bpo services market in Mexico, 2016
Figure 50: Factors influencing the likelihood of new entrants in the bpo services market in Mexico, 2016
Figure 51: Factors influencing the threat of substitutes in the bpo services market in Mexico, 2016
Figure 52: Drivers of degree of rivalry in the bpo services market in Mexico, 2016
Figure 53: Genpact Limited: revenues & profitability
Figure 54: Genpact Limited: assets & liabilities
Figure 55: HCL Technologies Limited: revenues & profitability
Figure 56: HCL Technologies Limited: assets & liabilities
Figure 57: Infosys Limited: revenues & profitability
Figure 58: Infosys Limited: assets & liabilities
Figure 59: ISS A/S: revenues & profitability
Figure 60: ISS A/S: assets & liabilities
Figure 61: Cap Gemini S.A.: revenues & profitability
Figure 62: Cap Gemini S.A.: assets & liabilities

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