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2020 Foresight Report: Operational Efficiency in Non-Life Claims

Timetric
Published Date » 2013-09-13
No. Of Pages » 50
   
  Synopsis  
   
 
 
 The report provides information and insights into the key technologies driving operational efficiencies in claims handling processes in the non-life insurance segment across the world. It also provides an in-depth analysis of the role that some of the key regulations across the world are playing in improving claims management operations. The report provides 
 Intensive analysis of the key technologies playing a pivotal role in enhancing the operational efficiencies in non-life claims in terms of reducing claims resolution time, claims handling expenses and increased identification of fraud 
 Comprehensive picture of the key trends, drivers and challenges related to the above technological trends and case studies illustrating the impact of these...
Table of contents

1 Executive Summary

2 Global Snapshot
2.1 Analysis of Key Performance Indicators
2.2 Key Trends and Drivers

3 Functional and Operational Impact of Regulations on Non-Life Claims
3.1 Patient Protection and Affordable Care Act
3.2 Solvency II
3.3 Regulations Propelling the Adoption of Usage-Based Insurance

4 Technology Trends in Non-Life Claims
4.1 Integrated Claims Management Systems
4.1.1 Introduction
4.1.2 Trends, drivers and challenges
4.1.3 Implementation strategies
4.2 Predictive Analytics
4.2.1 Introduction
4.2.2 Trends and drivers
4.2.3 Implementation strategies
4.3 Claims Document and Content Management Systems
4.3.1 Introduction
4.3.2 Trends and drivers
4.3.3 Implementation strategies
4.4 Mobile Solutions
4.4.1 Introduction
4.4.2 Trends, drivers and challenges
4.4.3 Implementation strategies
4.5 Straight-Through Processing
4.5.1 Introduction
4.5.2 Trends, drivers and challenges
4.5.3 Implementation strategies
4.6 Telematics
4.6.1 Introduction
4.6.2 Trends, drivers and challenges
4.6.3 Implementation strategies

5 Market Dynamics Related to Economic Risk

6 Appendix
6.1 Methodology
6.2 Contact Timetric
6.3 About Timetric
6.4 Timetric’s Services
6.5 Disclaimer

List of Tables


Table 1: Claims Ratios Registered in Key Non-Life Insurance Markets in 2008 and 2012
Table 2: Non-Life Insurers’ Claims Function – Key Trends and Drivers

List of Figures


Figure 1: ICMSs – Trends, Drivers and Implications
Figure 2: Predictive Analytics – Trends, Drivers and Implications
Figure 3: Santam’s Deployment of Predictive Analytics to Fight Fraudulent Claims
Figure 4: Discovery’s Deployment of Analytics Infrastructure to Speed Up Data Processing
Figure 5: Claims Document and Content Management Tools – Trends, Drivers and Implications
Figure 6: Support Provided by Mobile Solutions in the Event of a Car Accident
Figure 7: Mobile Solutions – Trends, Drivers and Implications
Figure 8: ICICI Lombard’s Empowering its Motor Insurance Customers with a Mobile Application
Figure 9: Aetna’s Deployment of Mobile Application to Enable Faster Refunds
Figure 10: STP – Trends, Drivers and Implications
Figure 11: Telematics – Trends, Drivers and Implications

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