The increased levels of innovation and interconnectivity in banking and payments have resulted in an ever-expanding range of transactional possibilities, and are notably triggering a rewiring of the entire commerce experience. Several trends will drive developments in consumer payments in 2016, including increased competition in the mobile wallets space, the rise of social commerce, and the issuance of more explicit rules and guidelines for online and mobile payment security. Payment providers will have to react by enhancing their propositions, keeping abreast of new standards, and exploring the opportunities social commerce presents.
2016: Key Trends in Consumer Payments informs key stakeholders across the payments ecosystem of the main developments emerging across the industry and how best to respond to these changes. Specifically the report examines developments across a number of areas from regulation, to product and service trends, and infrastructure development. It crucially draws on our 2015 Consumer Payments Insight Survey to provide fact-led insight, and reviews key developments tracked in our Consumer Payments Competitor Tracker.
Table of Contents
2016 Key Trends in Summary
Critical Success Factors
2016 Key Trends in Detail
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ATM is an abbreviation of automated teller machine which is also known as automated banking machine, cash point, cash machine or cash line. It is a computerized telecommunication device that enables a client of financial institution to perform transactions without the support of a cashier, bank teller or clerk. The customer can perform a transaction by inserting a plastic smart card or magnetic stripe with a chip containing a unique card number...
Online banking is a service provided by financial institutions that allows customers to carry out financial transactions through secure websites. Many customers are turning towards the convenience and ease of online banking to carry out their financial transactions. These websites can be operated through a virtual bank by using a retail operator or through a credit union. With online banking, customers can conduct transactions such as account m...
Mobile commerce is handled by devices like laptops, cellular phones, Smart phones and tablet computers to execute online commercial transactions. Mobile commerce is experiencing continuous growth in a variety of fields including sales and purchase of a wide range of services and goods, payments of bills, net banking and so on. All these transactions are collectively known as m-commerce or mobile commerce. Mobile commerce is a successor o...